TSB: HYUNDAI ACCENT, AZERA, ELANTRA, SANTA FE, SONATA, SONATA HYBRID, TUCSON, VELOSTER, VERACRUZ (2010–2017)

Bulletin 5NP-Q7S7E-09 — August 2, 2016

Bulletin Details

Bulletin ID5NP-Q7S7E-09
ManufacturerHYUNDAI
ModelsACCENT, AZERA, ELANTRA, SANTA FE, SONATA, SONATA HYBRID, TUCSON, VELOSTER, VERACRUZ
Model Years2010–2017
Date IssuedAugust 2, 2016
Date Added to NHTSAOctober 5, 2016
ComponentPOWER TRAIN:MANUAL TRANSMISSION
Vehicles Affected50 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

THE SHIFT LEVER ON SOME 6-SPEED VEHICLES MAY INTERMITTENTLY NOT SHIFT OUT OF PARK. THIS BULLETIN PROVIDES THE DIAGNOSTIC PROCEDURES TO CORRECT THIS CONDITION.

Affected Vehicles

MakeModelYearComponent
HYUNDAI ELANTRA 2017 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ACCENT 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI AZERA 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ELANTRA 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA HYBRID 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI VELOSTER 2016 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ACCENT 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI AZERA 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ELANTRA 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA HYBRID 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI VELOSTER 2015 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ACCENT 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI AZERA 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ELANTRA 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA HYBRID 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI VELOSTER 2014 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ACCENT 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI AZERA 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ELANTRA 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA HYBRID 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI VELOSTER 2013 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ACCENT 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI AZERA 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ELANTRA 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA HYBRID 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI VELOSTER 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI VERACRUZ 2012 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI AZERA 2011 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI ELANTRA 2011 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2011 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA 2011 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SONATA HYBRID 2011 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2011 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI SANTA FE 2010 102000 POWER TRAIN:MANUAL TRANSMISSION
HYUNDAI TUCSON 2010 102000 POWER TRAIN:MANUAL TRANSMISSION

Related HYUNDAI Recalls

CampaignModelYearComponentSummary
IONIQ 9 2026 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
IONIQ 5 2025 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
TUCSON 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HYUNDAI dealer. Bring this bulletin ID (5NP-Q7S7E-09) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.