TSB: HYUNDAI AZERA, ELANTRA, GENESIS, IONIQ ELECTRIC, IONIQ HYBRID, SANTA FE SPORT, SONATA, TUCSON, VELOSTER (2015–2018)

Bulletin 5NP-G8S6L-01 — December 20, 2017

Bulletin Details

Bulletin ID5NP-G8S6L-01
ManufacturerHYUNDAI
ModelsAZERA, ELANTRA, GENESIS, IONIQ ELECTRIC, IONIQ HYBRID, SANTA FE SPORT, SONATA, TUCSON, VELOSTER
Model Years2015–2018
Date IssuedDecember 20, 2017
Date Added to NHTSAJanuary 16, 2018
ComponentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Vehicles Affected21 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin describes the procedure to determine if the vehicle's navigation unit needs to be replaced as a result of the inability to set the clock or view it on the top of the screen.

Affected Vehicles

MakeModelYearComponent
HYUNDAI ELANTRA 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI IONIQ ELECTRIC 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI IONIQ HYBRID 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI SANTA FE SPORT 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI AZERA 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI ELANTRA 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI IONIQ ELECTRIC 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI IONIQ HYBRID 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI SANTA FE SPORT 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI SONATA 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI TUCSON 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI VELOSTER 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI AZERA 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI ELANTRA 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI GENESIS 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI SONATA 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI TUCSON 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI VELOSTER 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI AZERA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI GENESIS 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HYUNDAI SONATA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Related HYUNDAI Recalls

CampaignModelYearComponentSummary
IONIQ 9 2026 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
IONIQ 5 2025 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
TUCSON 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HYUNDAI dealer. Bring this bulletin ID (5NP-G8S6L-01) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.