TSB: INTERNATIONAL 9900, LONESTAR, LT, PAYSTAR, PROSTAR, RH, TRANSTAR (2001–2020)

Bulletin 59310-004 — December 6, 2018

Bulletin Details

Bulletin ID59310-004
ManufacturerINTERNATIONAL
Models9900, LONESTAR, LT, PAYSTAR, PROSTAR, RH, TRANSTAR
Model Years2001–2020
Date IssuedDecember 6, 2018
Date Added to NHTSAApril 8, 2019
ComponentEQUIPMENT
Vehicles Affected165 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Hendrickson Assembly Instructions; Transverse Torque Rods

Affected Vehicles

MakeModelYearComponent
INTERNATIONAL LT 2020 350000 EQUIPMENT
INTERNATIONAL LT 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2019 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LT 2019 350000 EQUIPMENT
INTERNATIONAL LT 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2019 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2019 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL RH 2019 350000 EQUIPMENT
INTERNATIONAL RH 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2019 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2018 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LT 2018 350000 EQUIPMENT
INTERNATIONAL LT 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2018 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2018 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL RH 2018 350000 EQUIPMENT
INTERNATIONAL RH 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2018 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2017 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LT 2017 350000 EQUIPMENT
INTERNATIONAL LT 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2017 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2017 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL RH 2017 350000 EQUIPMENT
INTERNATIONAL RH 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2017 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2016 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LT 2016 350000 EQUIPMENT
INTERNATIONAL LT 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2016 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2016 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL RH 2016 350000 EQUIPMENT
INTERNATIONAL RH 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2016 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2015 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2015 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2015 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2015 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2014 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2014 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2014 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2014 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2013 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2013 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2013 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2013 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2012 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2012 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2012 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2012 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2011 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2011 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2011 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2011 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2010 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2010 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2010 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2010 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2009 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2009 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2009 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2009 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2008 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2008 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2008 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2008 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2007 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2007 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2007 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2007 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2006 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PAYSTAR 2006 350000 EQUIPMENT
INTERNATIONAL PAYSTAR 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2006 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2006 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2005 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2005 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2005 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2004 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2004 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2004 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2003 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2003 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2003 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2002 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2002 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2002 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL LONESTAR 2001 350000 EQUIPMENT
INTERNATIONAL LONESTAR 2001 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL PROSTAR 2001 350000 EQUIPMENT
INTERNATIONAL PROSTAR 2001 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL TRANSTAR 2001 350000 EQUIPMENT
INTERNATIONAL TRANSTAR 2001 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL 9900 350000 EQUIPMENT
INTERNATIONAL 9900 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL 9900 350000 EQUIPMENT
INTERNATIONAL 9900 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INTERNATIONAL 9900 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related INTERNATIONAL Recalls

CampaignModelYearComponentSummary
HV 2026 SERVICE BRAKES, AIR:SUPPLY:QUICK RELE... International Motors, LLC (International) is recalling certain 2026-2027 HV v...
HV 2027 SERVICE BRAKES, AIR:SUPPLY:QUICK RELE... International Motors, LLC (International) is recalling certain 2026-2027 HV v...
MV 2027 SERVICE BRAKES International Motors, LLC (International) is recalling certain 2026-2027 MV v...
MV 2026 SERVICE BRAKES International Motors, LLC (International) is recalling certain 2026-2027 MV v...
7600 2016 ELECTRICAL SYSTEM:SOFTWARE International Motors, LLC (International) is recalling certain 2016 7600, 201...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INTERNATIONAL dealer. Bring this bulletin ID (59310-004) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.