TSB: EAST TO WEST ALTA, EAST TO WEST ALTA (2022-2024)

Bulletin 5011771 - April 29, 2024

Bulletin Details

Bulletin ID5011771
ManufacturerEAST TO WEST
ModelsALTA, EAST TO WEST ALTA
Model Years2022-2024
Date IssuedApril 29, 2024
Date Added to NHTSAApril 29, 2024
ComponentSTRUCTURE:FRAME AND MEMBERS
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This is a general rear ladder installation guideline for dealers to reference.

Affected Vehicles

MakeModelYearComponent
EAST TO WEST ALTA 2024 161000 STRUCTURE:FRAME AND MEMBERS
EAST TO WEST ALTA 2024 980000 UNKNOWN OR OTHER
EAST TO WEST ALTA 2023 161000 STRUCTURE:FRAME AND MEMBERS
EAST TO WEST ALTA 2023 980000 UNKNOWN OR OTHER
EAST TO WEST ALTA 2022 161000 STRUCTURE:FRAME AND MEMBERS
EAST TO WEST ALTA 2022 980000 UNKNOWN OR OTHER
FOREST RIVER EAST TO WEST ALTA 2022 161000 STRUCTURE:FRAME AND MEMBERS
FOREST RIVER EAST TO WEST ALTA 2022 980000 UNKNOWN OR OTHER

Related EAST TO WEST Recalls

CampaignModelYearComponentSummary
ENTRADA 2027 STRUCTURE:BODY Forest River, Inc. (Forest River) is recalling certain 2026 East to West Coll...
ENTRADA 2026 STRUCTURE:BODY Forest River, Inc. (Forest River) is recalling certain 2026 East to West Coll...
COLLEGE AVENUE 2026 STRUCTURE:BODY Forest River, Inc. (Forest River) is recalling certain 2026 East to West Coll...
TAKODA 2024 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
TAKODA 2025 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized EAST TO WEST dealer. Bring this bulletin ID (5011771) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.