TSB: ACURA 300M, ASTRO, CONCORDE, CR-V, INTREPID, RSX, SAFARI (2001–2004)

Bulletin 02017 — March 19, 2002

Bulletin Details

Bulletin ID02017
ManufacturerACURA
Models300M, ASTRO, CONCORDE, CR-V, INTREPID, RSX, SAFARI
Model Years2001–2004
Date IssuedMarch 19, 2002
Date Added to NHTSAMay 19, 2004
ComponentVISIBILITY:WINDSHIELD
Vehicles Affected13 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CUSTOMERS MAY COMPLAIN OF DRIVER'S SEAT ROCKING BACK AND FORTH DURING NORMAL DRIVING. *SLC

Affected Vehicles

MakeModelYearComponent
CHEVROLET ASTRO 2004 330000 INTERIOR LIGHTING
GMC SAFARI 2004 330000 INTERIOR LIGHTING
CHRYSLER 300M 2003 353000 EQUIPMENT:ELECTRICAL
CHEVROLET ASTRO 2003 330000 INTERIOR LIGHTING
CHRYSLER CONCORDE 2003 353000 EQUIPMENT:ELECTRICAL
DODGE INTREPID 2003 353000 EQUIPMENT:ELECTRICAL
GMC SAFARI 2003 330000 INTERIOR LIGHTING
CHEVROLET ASTRO 2002 330000 INTERIOR LIGHTING
HONDA CR-V 2002 220000 SEATS
ACURA RSX 2002 131000 VISIBILITY:WINDSHIELD
GMC SAFARI 2002 330000 INTERIOR LIGHTING
CHEVROLET ASTRO 2001 330000 INTERIOR LIGHTING
GMC SAFARI 2001 330000 INTERIOR LIGHTING

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ACURA dealer. Bring this bulletin ID (02017) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.