TSB: VOLVO XC90, XC90H (2016-2024)

Bulletin 36865.1.1 - March 14, 2024

Bulletin Details

Bulletin ID36865.1.1
ManufacturerVOLVO
ModelsXC90, XC90H
Model Years2016-2024
Date IssuedMarch 14, 2024
Date Added to NHTSAApril 10, 2024
ComponentSUSPENSION
Vehicles Affected34 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This is a Technical Journal: Squeak noise from second row outer seats over bumps. Apply PFPE Anti squeak spray, p/n 30749880 spray.

Affected Vehicles

MakeModelYearComponent
VOLVO XC90 2024 220000 SEATS
VOLVO XC90 2024 020000 SUSPENSION
VOLVO XC90 2023 220000 SEATS
VOLVO XC90 2023 020000 SUSPENSION
VOLVO XC90H 2023 220000 SEATS
VOLVO XC90H 2023 020000 SUSPENSION
VOLVO XC90 2022 220000 SEATS
VOLVO XC90 2022 020000 SUSPENSION
VOLVO XC90H 2022 220000 SEATS
VOLVO XC90H 2022 020000 SUSPENSION
VOLVO XC90 2021 220000 SEATS
VOLVO XC90 2021 020000 SUSPENSION
VOLVO XC90H 2021 220000 SEATS
VOLVO XC90H 2021 020000 SUSPENSION
VOLVO XC90 2020 220000 SEATS
VOLVO XC90 2020 020000 SUSPENSION
VOLVO XC90H 2020 020000 SUSPENSION
VOLVO XC90H 2020 220000 SEATS
VOLVO XC90 2019 220000 SEATS
VOLVO XC90 2019 020000 SUSPENSION
VOLVO XC90H 2019 220000 SEATS
VOLVO XC90H 2019 020000 SUSPENSION
VOLVO XC90 2018 220000 SEATS
VOLVO XC90 2018 020000 SUSPENSION
VOLVO XC90H 2018 220000 SEATS
VOLVO XC90H 2018 020000 SUSPENSION
VOLVO XC90 2017 020000 SUSPENSION
VOLVO XC90 2017 220000 SEATS
VOLVO XC90H 2017 220000 SEATS
VOLVO XC90H 2017 020000 SUSPENSION
VOLVO XC90 2016 220000 SEATS
VOLVO XC90 2016 020000 SUSPENSION
VOLVO XC90H 2016 020000 SUSPENSION
VOLVO XC90H 2016 220000 SEATS

Related VOLVO Recalls

CampaignModelYearComponentSummary
VNL (4) 2026 EXTERIOR LIGHTING Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNL ...
VNR (4) 2027 EXTERIOR LIGHTING Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNL ...
VNL (4) 2027 EXTERIOR LIGHTING Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNL ...
VAH 2026 STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 VOLVO VHD...
VHD 2026 STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 VOLVO VHD...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLVO dealer. Bring this bulletin ID (36865.1.1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.