TSB: HYUNDAI ELANTRA, ELANTRA HEV, IONIQ 5, KONA, KONA ELECTRIC, KONA N, PALISADE, SONATA, SONATA HYBRID, TUCSON, VELOSTER N, VENUE (2020–2023)

Bulletin 24-BE-001H — January 10, 2024

Bulletin Details

Bulletin ID24-BE-001H
ManufacturerHYUNDAI
ModelsELANTRA, ELANTRA HEV, IONIQ 5, KONA, KONA ELECTRIC, KONA N, PALISADE, SONATA, SONATA HYBRID, TUCSON, VELOSTER N, VENUE
Model Years2020–2023
Date IssuedJanuary 10, 2024
Date Added to NHTSAFebruary 5, 2024
ComponentELECTRICAL SYSTEM
Vehicles Affected35 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads a??Uneven Road Ahead, Drive carefullya?? on the cluster alo

Affected Vehicles

MakeModelYearComponent
HYUNDAI ELANTRA 2023 110000 ELECTRICAL SYSTEM
HYUNDAI ELANTRA HEV 2023 110000 ELECTRICAL SYSTEM
HYUNDAI IONIQ 5 2023 110000 ELECTRICAL SYSTEM
HYUNDAI KONA 2023 110000 ELECTRICAL SYSTEM
HYUNDAI KONA ELECTRIC 2023 110000 ELECTRICAL SYSTEM
HYUNDAI KONA N 2023 110000 ELECTRICAL SYSTEM
HYUNDAI PALISADE 2023 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA 2023 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA HYBRID 2023 110000 ELECTRICAL SYSTEM
HYUNDAI TUCSON 2023 110000 ELECTRICAL SYSTEM
HYUNDAI VENUE 2023 110000 ELECTRICAL SYSTEM
HYUNDAI ELANTRA 2022 110000 ELECTRICAL SYSTEM
HYUNDAI ELANTRA HEV 2022 110000 ELECTRICAL SYSTEM
HYUNDAI IONIQ 5 2022 110000 ELECTRICAL SYSTEM
HYUNDAI KONA 2022 110000 ELECTRICAL SYSTEM
HYUNDAI KONA ELECTRIC 2022 110000 ELECTRICAL SYSTEM
HYUNDAI KONA N 2022 110000 ELECTRICAL SYSTEM
HYUNDAI PALISADE 2022 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA 2022 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA HYBRID 2022 110000 ELECTRICAL SYSTEM
HYUNDAI TUCSON 2022 110000 ELECTRICAL SYSTEM
HYUNDAI VELOSTER N 2022 110000 ELECTRICAL SYSTEM
HYUNDAI VENUE 2022 110000 ELECTRICAL SYSTEM
HYUNDAI ELANTRA 2021 110000 ELECTRICAL SYSTEM
HYUNDAI ELANTRA HEV 2021 110000 ELECTRICAL SYSTEM
HYUNDAI KONA ELECTRIC 2021 110000 ELECTRICAL SYSTEM
HYUNDAI PALISADE 2021 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA 2021 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA HYBRID 2021 110000 ELECTRICAL SYSTEM
HYUNDAI VELOSTER N 2021 110000 ELECTRICAL SYSTEM
HYUNDAI VENUE 2021 110000 ELECTRICAL SYSTEM
HYUNDAI KONA ELECTRIC 2020 110000 ELECTRICAL SYSTEM
HYUNDAI PALISADE 2020 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA 2020 110000 ELECTRICAL SYSTEM
HYUNDAI SONATA HYBRID 2020 110000 ELECTRICAL SYSTEM

Related HYUNDAI Recalls

CampaignModelYearComponentSummary
IONIQ 9 2026 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
IONIQ 5 2025 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
TUCSON 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HYUNDAI dealer. Bring this bulletin ID (24-BE-001H) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.