TSB: HYUNDAI PALISADE, SANTA FE, SANTA FE HYBRID, SONATA, SONATA HYBRID, TUCSON, TUCSON HYBRID (2020–2024)

Bulletin 23-AT-006H-2 — November 10, 2023

Bulletin Details

Bulletin ID23-AT-006H-2
ManufacturerHYUNDAI
ModelsPALISADE, SANTA FE, SANTA FE HYBRID, SONATA, SONATA HYBRID, TUCSON, TUCSON HYBRID
Model Years2020–2024
Date IssuedNovember 10, 2023
Date Added to NHTSANovember 29, 2023
ComponentPOWER TRAIN
Vehicles Affected23 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This TSB provides information to diagnose the push button shifter operation.

Affected Vehicles

MakeModelYearComponent
HYUNDAI PALISADE 2024 100000 POWER TRAIN
HYUNDAI TUCSON 2024 100000 POWER TRAIN
HYUNDAI PALISADE 2023 100000 POWER TRAIN
HYUNDAI SANTA FE 2023 100000 POWER TRAIN
HYUNDAI SANTA FE HYBRID 2023 100000 POWER TRAIN
HYUNDAI SONATA 2023 100000 POWER TRAIN
HYUNDAI SONATA HYBRID 2023 100000 POWER TRAIN
HYUNDAI TUCSON 2023 100000 POWER TRAIN
HYUNDAI PALISADE 2022 100000 POWER TRAIN
HYUNDAI SANTA FE 2022 100000 POWER TRAIN
HYUNDAI SANTA FE HYBRID 2022 100000 POWER TRAIN
HYUNDAI SONATA 2022 100000 POWER TRAIN
HYUNDAI SONATA HYBRID 2022 100000 POWER TRAIN
HYUNDAI TUCSON 2022 100000 POWER TRAIN
HYUNDAI TUCSON HYBRID 2022 100000 POWER TRAIN
HYUNDAI PALISADE 2021 100000 POWER TRAIN
HYUNDAI SANTA FE 2021 100000 POWER TRAIN
HYUNDAI SANTA FE HYBRID 2021 100000 POWER TRAIN
HYUNDAI SONATA 2021 100000 POWER TRAIN
HYUNDAI SONATA HYBRID 2021 100000 POWER TRAIN
HYUNDAI PALISADE 2020 100000 POWER TRAIN
HYUNDAI SONATA 2020 100000 POWER TRAIN
HYUNDAI SONATA HYBRID 2020 100000 POWER TRAIN

Related HYUNDAI Recalls

CampaignModelYearComponentSummary
IONIQ 9 2026 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
IONIQ 5 2025 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
TUCSON 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HYUNDAI dealer. Bring this bulletin ID (23-AT-006H-2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.