TSB: NEWMAR DUTCH STAR, NEW AIRE, VENTANA (2021-2022)
Bulletin 21V642 - September 16, 2021
Bulletin Details
| Bulletin ID | 21V642 |
| Manufacturer | NEWMAR |
| Models | DUTCH STAR, NEW AIRE, VENTANA |
| Model Years | 2021-2022 |
| Date Issued | September 16, 2021 |
| Date Added to NHTSA | November 1, 2021 |
| Component | FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| Vehicles Affected | 6 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Cummins and Daimler Trucks North America (Freightliner) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (Cummins NHTSA #21E 063), (Freightliner NHTSA # 21V 556). In resp
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| NEWMAR | DUTCH STAR | 2022 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| NEWMAR | NEW AIRE | 2022 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| NEWMAR | VENTANA | 2022 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| NEWMAR | DUTCH STAR | 2021 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| NEWMAR | NEW AIRE | 2021 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| NEWMAR | VENTANA | 2021 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
Related NEWMAR Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized NEWMAR dealer. Bring this bulletin ID (21V642) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.