TSB: BUICK ACADIA, ATS, CAMARO, CANYON, COLORADO, CORVETTE, CRUZE, CT6, CTS, ELR, ENCORE, ENVISION, EQUINOX, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, MALIBU, REGAL, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XT5, XTS, YUKON, YUKON XL (2016–2017)

Bulletin 20NA093 — April 20, 2020

Bulletin Details

Bulletin ID20NA093
ManufacturerBUICK
ModelsACADIA, ATS, CAMARO, CANYON, COLORADO, CORVETTE, CRUZE, CT6, CTS, ELR, ENCORE, ENVISION, EQUINOX, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, MALIBU, REGAL, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XT5, XTS, YUKON, YUKON XL
Model Years2016–2017
Date IssuedApril 20, 2020
Date Added to NHTSAMay 26, 2020
ComponentELECTRICAL SYSTEM
Vehicles Affected112 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2017 110000 ELECTRICAL SYSTEM
GMC ACADIA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ATS 2017 110000 ELECTRICAL SYSTEM
CADILLAC ATS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2017 110000 ELECTRICAL SYSTEM
CHEVROLET CAMARO 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC CANYON 2017 110000 ELECTRICAL SYSTEM
GMC CANYON 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET COLORADO 2017 110000 ELECTRICAL SYSTEM
CHEVROLET COLORADO 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CORVETTE 2017 110000 ELECTRICAL SYSTEM
CHEVROLET CORVETTE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CRUZE 2017 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC CT6 2017 110000 ELECTRICAL SYSTEM
CADILLAC CT6 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC CTS 2017 110000 ELECTRICAL SYSTEM
CADILLAC CTS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ELR 2017 110000 ELECTRICAL SYSTEM
CADILLAC ELR 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENCORE 2017 110000 ELECTRICAL SYSTEM
BUICK ENCORE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENVISION 2017 110000 ELECTRICAL SYSTEM
BUICK ENVISION 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EQUINOX 2017 110000 ELECTRICAL SYSTEM
CHEVROLET EQUINOX 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE 2017 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE ESV 2017 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE ESV 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET IMPALA 2017 110000 ELECTRICAL SYSTEM
CHEVROLET IMPALA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2017 110000 ELECTRICAL SYSTEM
BUICK LACROSSE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET MALIBU 2017 110000 ELECTRICAL SYSTEM
CHEVROLET MALIBU 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK REGAL 2017 110000 ELECTRICAL SYSTEM
BUICK REGAL 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA 2500 2017 110000 ELECTRICAL SYSTEM
GMC SIERRA 2500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA DENALI 2017 110000 ELECTRICAL SYSTEM
GMC SIERRA DENALI 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SILVERADO 1500 2017 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 1500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SILVERADO 2500 2017 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 2500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SUBURBAN 2017 110000 ELECTRICAL SYSTEM
CHEVROLET SUBURBAN 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET TAHOE 2017 110000 ELECTRICAL SYSTEM
CHEVROLET TAHOE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC XT5 2017 110000 ELECTRICAL SYSTEM
CADILLAC XT5 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC XTS 2017 110000 ELECTRICAL SYSTEM
CADILLAC XTS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC YUKON 2017 110000 ELECTRICAL SYSTEM
GMC YUKON 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC YUKON XL 2017 110000 ELECTRICAL SYSTEM
GMC YUKON XL 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ATS 2016 110000 ELECTRICAL SYSTEM
CADILLAC ATS 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAMARO 2016 110000 ELECTRICAL SYSTEM
CHEVROLET CAMARO 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC CANYON 2016 110000 ELECTRICAL SYSTEM
GMC CANYON 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET COLORADO 2016 110000 ELECTRICAL SYSTEM
CHEVROLET COLORADO 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CORVETTE 2016 110000 ELECTRICAL SYSTEM
CHEVROLET CORVETTE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CRUZE 2016 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC CT6 2016 110000 ELECTRICAL SYSTEM
CADILLAC CT6 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC CTS 2016 110000 ELECTRICAL SYSTEM
CADILLAC CTS 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ELR 2016 110000 ELECTRICAL SYSTEM
CADILLAC ELR 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENCORE 2016 110000 ELECTRICAL SYSTEM
BUICK ENCORE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK ENVISION 2016 110000 ELECTRICAL SYSTEM
BUICK ENVISION 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EQUINOX 2016 110000 ELECTRICAL SYSTEM
CHEVROLET EQUINOX 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE 2016 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE ESV 2016 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE ESV 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET IMPALA 2016 110000 ELECTRICAL SYSTEM
CHEVROLET IMPALA 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LACROSSE 2016 110000 ELECTRICAL SYSTEM
BUICK LACROSSE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET MALIBU 2016 110000 ELECTRICAL SYSTEM
CHEVROLET MALIBU 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK REGAL 2016 110000 ELECTRICAL SYSTEM
BUICK REGAL 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA 2500 2016 110000 ELECTRICAL SYSTEM
GMC SIERRA 2500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA DENALI 2016 110000 ELECTRICAL SYSTEM
GMC SIERRA DENALI 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SILVERADO 2500 2016 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 2500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC SRX 2016 110000 ELECTRICAL SYSTEM
CADILLAC SRX 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SUBURBAN 2016 110000 ELECTRICAL SYSTEM
CHEVROLET SUBURBAN 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET TAHOE 2016 110000 ELECTRICAL SYSTEM
CHEVROLET TAHOE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC XTS 2016 110000 ELECTRICAL SYSTEM
CADILLAC XTS 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC YUKON 2016 110000 ELECTRICAL SYSTEM
GMC YUKON 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC YUKON XL 2016 110000 ELECTRICAL SYSTEM
GMC YUKON XL 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Related BUICK Recalls

CampaignModelYearComponentSummary
REGAL 2013 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
REGAL 2012 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
ENCLAVE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ENVISION 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
VERANO 2014 AIR BAGS:SIDE/WINDOW General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (20NA093) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.