TSB: E-ONE C2, CYCLONE, CYCLONE II, QUEST II, TYPHOON (2015-2018)

Bulletin 2019-1068 - March 22, 2019

Bulletin Details

Bulletin ID2019-1068
ManufacturerE-ONE
ModelsC2, CYCLONE, CYCLONE II, QUEST II, TYPHOON
Model Years2015-2018
Date IssuedMarch 22, 2019
Date Added to NHTSAApril 15, 2019
ComponentENGINE (PWS)
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Front intake Storz adapter (E-ONE part number 572138) does not include an intake strainer compliant with NFPA 1901. E-ONE is replacing the complete adapter with strainer at no charge.

Affected Vehicles

MakeModelYearComponent
E-ONE C2 2018 060000 ENGINE (PWS)
E-ONE C2 2018 350000 EQUIPMENT
E-ONE C2 2018 060000 ENGINE AND ENGINE COOLING
E-ONE CYCLONE II 2018 350000 EQUIPMENT
E-ONE QUEST II 2018 350000 EQUIPMENT
E-ONE QUEST II 2018 060000 ENGINE AND ENGINE COOLING
E-ONE QUEST II 2018 350000 EQUIPMENT
E-ONE QUEST II 2018 060000 ENGINE (PWS)
E-ONE TYPHOON 2018 350000 EQUIPMENT
E-ONE TYPHOON 2018 350000 EQUIPMENT
E-ONE TYPHOON 2018 060000 ENGINE (PWS)
E-ONE TYPHOON 2018 060000 ENGINE AND ENGINE COOLING
E-ONE C2 2015 060000 ENGINE (PWS)
E-ONE C2 2015 350000 EQUIPMENT
E-ONE C2 2015 060000 ENGINE AND ENGINE COOLING
E-ONE CYCLONE 2015 350000 EQUIPMENT
E-ONE TYPHOON 2015 060000 ENGINE AND ENGINE COOLING
E-ONE TYPHOON 2015 350000 EQUIPMENT
E-ONE TYPHOON 2015 060000 ENGINE (PWS)
E-ONE TYPHOON 2015 350000 EQUIPMENT

Related E-ONE Recalls

CampaignModelYearComponentSummary
TYPHOON N 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... E-One Incorporated (E-One) is recalling certain 2026 Cyclone 2, 2025-2026 Cyc...
CYCLONE II 2026 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... E-One Incorporated (E-One) is recalling certain 2026 Cyclone 2, 2025-2026 Cyc...
CYCLONE N 2026 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... E-One Incorporated (E-One) is recalling certain 2026 Cyclone 2, 2025-2026 Cyc...
CYCLONE N 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... E-One Incorporated (E-One) is recalling certain 2026 Cyclone 2, 2025-2026 Cyc...
TYPHOON N 2026 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... E-One Incorporated (E-One) is recalling certain 2026 Cyclone 2, 2025-2026 Cyc...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized E-ONE dealer. Bring this bulletin ID (2019-1068) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.