TSB: ALLISON 3000 SERIES TRANSMISSION, 4000 SERIES TRANSMISSION, B300, B400, T SERIES, TRANSMISSION
Bulletin 2013FA03 Rev A — January 20, 2014
Bulletin Details
| Bulletin ID | 2013FA03 Rev A |
| Manufacturer | ALLISON |
| Models | 3000 SERIES TRANSMISSION, 4000 SERIES TRANSMISSION, B300, B400, T SERIES, TRANSMISSION |
| Date Issued | January 20, 2014 |
| Date Added to NHTSA | April 8, 2019 |
| Component | POWER TRAIN |
| Vehicles Affected | 26 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Customer service campaign related to Transmission Shift Valve Trim Spring Failures in Refuse, School Bus and Shuttle Bus vocations
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| ALLISON | 3000 SERIES TRANSMISSION | — | 350000 EQUIPMENT |
| ALLISON | 3000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 3000 SERIES TRANSMISSION | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| ALLISON | 3000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 3000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 4000 SERIES TRANSMISSION | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| ALLISON | 4000 SERIES TRANSMISSION | — | 350000 EQUIPMENT |
| ALLISON | 4000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 4000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 4000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | B300 | — | 100000 POWER TRAIN |
| ALLISON | B300 | — | 350000 EQUIPMENT |
| ALLISON | B300 | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| ALLISON | B300 | — | 100000 POWER TRAIN |
| ALLISON | B300 | — | 100000 POWER TRAIN |
| ALLISON | B400 | — | 100000 POWER TRAIN |
| ALLISON | B400 | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| ALLISON | B400 | — | 100000 POWER TRAIN |
| ALLISON | B400 | — | 350000 EQUIPMENT |
| ALLISON | B400 | — | 100000 POWER TRAIN |
| ALLISON | T SERIES | — | 100000 POWER TRAIN |
| ALLISON | T SERIES | — | 100000 POWER TRAIN |
| ALLISON | T SERIES | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| ALLISON | T SERIES | — | 350000 EQUIPMENT |
| ALLISON | T SERIES | — | 100000 POWER TRAIN |
| ALLISON | TRANSMISSION | — | 100000 POWER TRAIN |
Related ALLISON Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized ALLISON dealer. Bring this bulletin ID (2013FA03 Rev A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.