TSB: HYUNDAI ELANTRA, ELANTRA GT, IONIQ ELECTRIC, IONIQ HYBRID, IONIQ PLUG-IN HYBRID, KONA, KONA ELECTRIC, PALISADE, SANTA FE, SONATA, SONATA HYBRID, SONATA PLUG-IN HYBRID, VELOSTER (2017–2021)

Bulletin 20-ST-003H-1 — September 9, 2020

Bulletin Details

Bulletin ID20-ST-003H-1
ManufacturerHYUNDAI
ModelsELANTRA, ELANTRA GT, IONIQ ELECTRIC, IONIQ HYBRID, IONIQ PLUG-IN HYBRID, KONA, KONA ELECTRIC, PALISADE, SANTA FE, SONATA, SONATA HYBRID, SONATA PLUG-IN HYBRID, VELOSTER
Model Years2017–2021
Date IssuedSeptember 9, 2020
Date Added to NHTSAOctober 7, 2020
ComponentSTEERING
Vehicles Affected117 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

Affected Vehicles

MakeModelYearComponent
HYUNDAI KONA 2021 010000 STEERING
HYUNDAI KONA 2021 350000 EQUIPMENT
HYUNDAI KONA 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI ELANTRA 2020 010000 STEERING
HYUNDAI ELANTRA 2020 350000 EQUIPMENT
HYUNDAI ELANTRA 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ ELECTRIC 2020 010000 STEERING
HYUNDAI IONIQ ELECTRIC 2020 350000 EQUIPMENT
HYUNDAI IONIQ ELECTRIC 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ HYBRID 2020 010000 STEERING
HYUNDAI IONIQ HYBRID 2020 350000 EQUIPMENT
HYUNDAI IONIQ HYBRID 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ PLUG-IN HYBRID 2020 010000 STEERING
HYUNDAI IONIQ PLUG-IN HYBRID 2020 350000 EQUIPMENT
HYUNDAI IONIQ PLUG-IN HYBRID 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI KONA 2020 010000 STEERING
HYUNDAI KONA 2020 350000 EQUIPMENT
HYUNDAI KONA 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI KONA ELECTRIC 2020 010000 STEERING
HYUNDAI KONA ELECTRIC 2020 350000 EQUIPMENT
HYUNDAI KONA ELECTRIC 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI PALISADE 2020 010000 STEERING
HYUNDAI PALISADE 2020 350000 EQUIPMENT
HYUNDAI PALISADE 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA 2020 010000 STEERING
HYUNDAI SONATA 2020 350000 EQUIPMENT
HYUNDAI SONATA 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA HYBRID 2020 010000 STEERING
HYUNDAI SONATA HYBRID 2020 350000 EQUIPMENT
HYUNDAI SONATA HYBRID 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI ELANTRA 2019 010000 STEERING
HYUNDAI ELANTRA 2019 350000 EQUIPMENT
HYUNDAI ELANTRA 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI ELANTRA GT 2019 010000 STEERING
HYUNDAI ELANTRA GT 2019 350000 EQUIPMENT
HYUNDAI ELANTRA GT 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ ELECTRIC 2019 010000 STEERING
HYUNDAI IONIQ ELECTRIC 2019 350000 EQUIPMENT
HYUNDAI IONIQ ELECTRIC 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ HYBRID 2019 010000 STEERING
HYUNDAI IONIQ HYBRID 2019 350000 EQUIPMENT
HYUNDAI IONIQ HYBRID 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ PLUG-IN HYBRID 2019 010000 STEERING
HYUNDAI IONIQ PLUG-IN HYBRID 2019 350000 EQUIPMENT
HYUNDAI IONIQ PLUG-IN HYBRID 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI KONA 2019 010000 STEERING
HYUNDAI KONA 2019 350000 EQUIPMENT
HYUNDAI KONA 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI KONA ELECTRIC 2019 010000 STEERING
HYUNDAI KONA ELECTRIC 2019 350000 EQUIPMENT
HYUNDAI KONA ELECTRIC 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SANTA FE 2019 010000 STEERING
HYUNDAI SANTA FE 2019 350000 EQUIPMENT
HYUNDAI SANTA FE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA 2019 010000 STEERING
HYUNDAI SONATA 2019 350000 EQUIPMENT
HYUNDAI SONATA 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA HYBRID 2019 010000 STEERING
HYUNDAI SONATA HYBRID 2019 350000 EQUIPMENT
HYUNDAI SONATA HYBRID 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA PLUG-IN HYBRID 2019 010000 STEERING
HYUNDAI SONATA PLUG-IN HYBRID 2019 350000 EQUIPMENT
HYUNDAI SONATA PLUG-IN HYBRID 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI ELANTRA 2018 010000 STEERING
HYUNDAI ELANTRA 2018 350000 EQUIPMENT
HYUNDAI ELANTRA 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI ELANTRA GT 2018 010000 STEERING
HYUNDAI ELANTRA GT 2018 350000 EQUIPMENT
HYUNDAI ELANTRA GT 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ ELECTRIC 2018 010000 STEERING
HYUNDAI IONIQ ELECTRIC 2018 350000 EQUIPMENT
HYUNDAI IONIQ ELECTRIC 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ HYBRID 2018 010000 STEERING
HYUNDAI IONIQ HYBRID 2018 350000 EQUIPMENT
HYUNDAI IONIQ HYBRID 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ PLUG-IN HYBRID 2018 010000 STEERING
HYUNDAI IONIQ PLUG-IN HYBRID 2018 350000 EQUIPMENT
HYUNDAI IONIQ PLUG-IN HYBRID 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI KONA 2018 010000 STEERING
HYUNDAI KONA 2018 350000 EQUIPMENT
HYUNDAI KONA 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SANTA FE 2018 010000 STEERING
HYUNDAI SANTA FE 2018 350000 EQUIPMENT
HYUNDAI SANTA FE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA 2018 010000 STEERING
HYUNDAI SONATA 2018 350000 EQUIPMENT
HYUNDAI SONATA 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA HYBRID 2018 010000 STEERING
HYUNDAI SONATA HYBRID 2018 350000 EQUIPMENT
HYUNDAI SONATA HYBRID 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA PLUG-IN HYBRID 2018 010000 STEERING
HYUNDAI SONATA PLUG-IN HYBRID 2018 350000 EQUIPMENT
HYUNDAI SONATA PLUG-IN HYBRID 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI ELANTRA 2017 010000 STEERING
HYUNDAI ELANTRA 2017 350000 EQUIPMENT
HYUNDAI ELANTRA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ ELECTRIC 2017 010000 STEERING
HYUNDAI IONIQ ELECTRIC 2017 350000 EQUIPMENT
HYUNDAI IONIQ ELECTRIC 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI IONIQ HYBRID 2017 010000 STEERING
HYUNDAI IONIQ HYBRID 2017 350000 EQUIPMENT
HYUNDAI IONIQ HYBRID 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SANTA FE 2017 010000 STEERING
HYUNDAI SANTA FE 2017 350000 EQUIPMENT
HYUNDAI SANTA FE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA 2017 010000 STEERING
HYUNDAI SONATA 2017 350000 EQUIPMENT
HYUNDAI SONATA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA HYBRID 2017 010000 STEERING
HYUNDAI SONATA HYBRID 2017 350000 EQUIPMENT
HYUNDAI SONATA HYBRID 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI SONATA PLUG-IN HYBRID 2017 010000 STEERING
HYUNDAI SONATA PLUG-IN HYBRID 2017 350000 EQUIPMENT
HYUNDAI SONATA PLUG-IN HYBRID 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
HYUNDAI VELOSTER 2017 010000 STEERING
HYUNDAI VELOSTER 2017 350000 EQUIPMENT
HYUNDAI VELOSTER 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related HYUNDAI Recalls

CampaignModelYearComponentSummary
IONIQ 9 2026 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
IONIQ 5 2025 SUSPENSION:CRITICAL FASTENERS Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Io...
TUCSON 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2025 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...
SANTA CRUZ 2026 FORWARD COLLISION AVOIDANCE: AUTOMATI... Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tu...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HYUNDAI dealer. Bring this bulletin ID (20-ST-003H-1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.