TSB: HYUNDAI AZERA, ELANTRA, ELANTRA GT, GENESIS, IONIQ HYBRID, IONIQ PLUG-IN HYBRID, SANTA FE, SANTA FE SPORT, SONATA, SONATA HYBRID, SONATA PLUG-IN HYBRID, TUCSON, VELOSTER (2015–2018)
Bulletin 19-BE-015H-1 — October 18, 2019
Bulletin Details
| Bulletin ID | 19-BE-015H-1 |
| Manufacturer | HYUNDAI |
| Models | AZERA, ELANTRA, ELANTRA GT, GENESIS, IONIQ HYBRID, IONIQ PLUG-IN HYBRID, SANTA FE, SANTA FE SPORT, SONATA, SONATA HYBRID, SONATA PLUG-IN HYBRID, TUCSON, VELOSTER |
| Model Years | 2015–2018 |
| Date Issued | October 18, 2019 |
| Date Added to NHTSA | November 18, 2019 |
| Component | EQUIPMENT |
| Vehicles Affected | 76 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This bulletin contains information regarding the clock display on certain Navigation (AVN 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around August 17, 2019. Other simil
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| HYUNDAI | ELANTRA | 2018 | 350000 EQUIPMENT |
| HYUNDAI | ELANTRA | 2018 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | ELANTRA | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | IONIQ HYBRID | 2018 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | IONIQ HYBRID | 2018 | 350000 EQUIPMENT |
| HYUNDAI | IONIQ HYBRID | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | IONIQ PLUG-IN HYBRID | 2018 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | IONIQ PLUG-IN HYBRID | 2018 | 350000 EQUIPMENT |
| HYUNDAI | IONIQ PLUG-IN HYBRID | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SANTA FE | 2018 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SANTA FE | 2018 | 350000 EQUIPMENT |
| HYUNDAI | SANTA FE | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SANTA FE SPORT | 2018 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SANTA FE SPORT | 2018 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SANTA FE SPORT | 2018 | 350000 EQUIPMENT |
| HYUNDAI | AZERA | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | AZERA | 2017 | 350000 EQUIPMENT |
| HYUNDAI | AZERA | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | ELANTRA | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | ELANTRA | 2017 | 350000 EQUIPMENT |
| HYUNDAI | ELANTRA | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | ELANTRA GT | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | ELANTRA GT | 2017 | 350000 EQUIPMENT |
| HYUNDAI | ELANTRA GT | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SANTA FE | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SANTA FE | 2017 | 350000 EQUIPMENT |
| HYUNDAI | SANTA FE | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SANTA FE SPORT | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SANTA FE SPORT | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SANTA FE SPORT | 2017 | 350000 EQUIPMENT |
| HYUNDAI | SONATA | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SONATA | 2017 | 350000 EQUIPMENT |
| HYUNDAI | SONATA HYBRID | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SONATA HYBRID | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA HYBRID | 2017 | 350000 EQUIPMENT |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2017 | 350000 EQUIPMENT |
| HYUNDAI | TUCSON | 2017 | 350000 EQUIPMENT |
| HYUNDAI | TUCSON | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | TUCSON | 2017 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | VELOSTER | 2017 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | VELOSTER | 2017 | 350000 EQUIPMENT |
| HYUNDAI | AZERA | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | AZERA | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | AZERA | 2016 | 350000 EQUIPMENT |
| HYUNDAI | ELANTRA GT | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | ELANTRA GT | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | ELANTRA GT | 2016 | 350000 EQUIPMENT |
| HYUNDAI | GENESIS | 2016 | 350000 EQUIPMENT |
| HYUNDAI | GENESIS | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | GENESIS | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA | 2016 | 350000 EQUIPMENT |
| HYUNDAI | SONATA | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SONATA HYBRID | 2016 | 350000 EQUIPMENT |
| HYUNDAI | SONATA HYBRID | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SONATA HYBRID | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2016 | 350000 EQUIPMENT |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | TUCSON | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | TUCSON | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | TUCSON | 2016 | 350000 EQUIPMENT |
| HYUNDAI | VELOSTER | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | VELOSTER | 2016 | 350000 EQUIPMENT |
| HYUNDAI | AZERA | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | AZERA | 2015 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | AZERA | 2015 | 350000 EQUIPMENT |
| HYUNDAI | GENESIS | 2015 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | GENESIS | 2015 | 350000 EQUIPMENT |
| HYUNDAI | GENESIS | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| HYUNDAI | SONATA | 2015 | 353000 EQUIPMENT:ELECTRICAL |
| HYUNDAI | SONATA | 2015 | 350000 EQUIPMENT |
| HYUNDAI | SONATA | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
Related HYUNDAI Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized HYUNDAI dealer. Bring this bulletin ID (19-BE-015H-1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.