TSB: ENTEGRA AUTUMN RIDGE, EAGLE, EAGLE HT, EMBARK, EMBLEM, GPS, GREYHAWK, HUMMINGBIRD, JAY FEATHER, JAY FLIGHT, JAY FLIGHT SLX, LAUNCH OUTFITTER, LIGHT, MELBOURNE, MELBOURNE PRESTIGE, MESA RIDGE, MOSSY OAK, OPEN RANGE, PRECEPT, PRECEPT PRESTIGE, SATELLITE, SENECA, SILVERSTAR, SUPER LITE, TRAVEL TRAILERS, WHITE HAWK (2020)

Bulletin 19-039 — August 16, 2019

Bulletin Details

Bulletin ID19-039
ManufacturerENTEGRA
ModelsAUTUMN RIDGE, EAGLE, EAGLE HT, EMBARK, EMBLEM, GPS, GREYHAWK, HUMMINGBIRD, JAY FEATHER, JAY FLIGHT, JAY FLIGHT SLX, LAUNCH OUTFITTER, LIGHT, MELBOURNE, MELBOURNE PRESTIGE, MESA RIDGE, MOSSY OAK, OPEN RANGE, PRECEPT, PRECEPT PRESTIGE, SATELLITE, SENECA, SILVERSTAR, SUPER LITE, TRAVEL TRAILERS, WHITE HAWK
Model Years2020
Date IssuedAugust 16, 2019
Date Added to NHTSASeptember 23, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected28 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.

Affected Vehicles

MakeModelYearComponent
STARCRAFT AUTUMN RIDGE 2020 110000 ELECTRICAL SYSTEM
JAYCO EAGLE 2020 110000 ELECTRICAL SYSTEM
JAYCO EAGLE HT 2020 110000 ELECTRICAL SYSTEM
JAYCO EMBARK 2020 110000 ELECTRICAL SYSTEM
ENTEGRA EMBLEM 2020 110000 ELECTRICAL SYSTEM
STARCRAFT GPS 2020 110000 ELECTRICAL SYSTEM
JAYCO GREYHAWK 2020 110000 ELECTRICAL SYSTEM
JAYCO HUMMINGBIRD 2020 110000 ELECTRICAL SYSTEM
JAYCO JAY FEATHER 2020 110000 ELECTRICAL SYSTEM
JAYCO JAY FLIGHT 2020 110000 ELECTRICAL SYSTEM
JAYCO JAY FLIGHT SLX 2020 110000 ELECTRICAL SYSTEM
STARCRAFT LAUNCH OUTFITTER 2020 110000 ELECTRICAL SYSTEM
HIGHLAND RIDGE LIGHT 2020 110000 ELECTRICAL SYSTEM
JAYCO MELBOURNE 2020 110000 ELECTRICAL SYSTEM
JAYCO MELBOURNE PRESTIGE 2020 110000 ELECTRICAL SYSTEM
HIGHLAND RIDGE MESA RIDGE 2020 110000 ELECTRICAL SYSTEM
STARCRAFT MOSSY OAK 2020 110000 ELECTRICAL SYSTEM
HIGHLAND RIDGE OPEN RANGE 2020 110000 ELECTRICAL SYSTEM
JAYCO PRECEPT 2020 110000 ELECTRICAL SYSTEM
JAYCO PRECEPT PRESTIGE 2020 110000 ELECTRICAL SYSTEM
STARCRAFT SATELLITE 2020 110000 ELECTRICAL SYSTEM
JAYCO SENECA 2020 110000 ELECTRICAL SYSTEM
HIGHLAND RIDGE SILVERSTAR 2020 110000 ELECTRICAL SYSTEM
STARCRAFT SUPER LITE 2020 110000 ELECTRICAL SYSTEM
JAYCO TRAVEL TRAILERS 2020 110000 ELECTRICAL SYSTEM
HIGHLAND RIDGE TRAVEL TRAILERS 2020 110000 ELECTRICAL SYSTEM
STARCRAFT TRAVEL TRAILERS 2020 110000 ELECTRICAL SYSTEM
JAYCO WHITE HAWK 2020 110000 ELECTRICAL SYSTEM

Related ENTEGRA Recalls

CampaignModelYearComponentSummary
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QWEST 2026 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prest...
CORNERSTONE 2026 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Cornerstone Reserve, 20...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ENTEGRA dealer. Bring this bulletin ID (19-039) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.