TSB: ENTEGRA 42 RB, 45 RB, ALANTE, ANTHEM, ASPIRE, CORNERSTONE, EAGLE, EAGLE HT, EMBARK, EMBLEM, ENVOY 100, ENVOY 200, ESTEEM, GREYHAWK, HUMMINGBIRD, INSIGNIA, JAY FEATHER, JAY FLIGHT, JAY FLIGHT SLX, JAYCO, MELBOURNE, NORTHPOINT, OCTANE, ODYSSEY, PINNACLE, PRECEPT, PRECEPT PRESTIGE, QWEST, REATTA, REDHAWK, SEISMIC, SENECA, TALON, VISION, WHITE HAWK (2008–2020)

Bulletin 19-025 — August 20, 2019

Bulletin Details

Bulletin ID19-025
ManufacturerENTEGRA
Models42 RB, 45 RB, ALANTE, ANTHEM, ASPIRE, CORNERSTONE, EAGLE, EAGLE HT, EMBARK, EMBLEM, ENVOY 100, ENVOY 200, ESTEEM, GREYHAWK, HUMMINGBIRD, INSIGNIA, JAY FEATHER, JAY FLIGHT, JAY FLIGHT SLX, JAYCO, MELBOURNE, NORTHPOINT, OCTANE, ODYSSEY, PINNACLE, PRECEPT, PRECEPT PRESTIGE, QWEST, REATTA, REDHAWK, SEISMIC, SENECA, TALON, VISION, WHITE HAWK
Model Years2008–2020
Date IssuedAugust 20, 2019
Date Added to NHTSASeptember 23, 2019
ComponentLATCHES/LOCKS/LINKAGES
Vehicles Affected102 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Baggage doors may leaking due to incorrect O-ring installed in handle

Affected Vehicles

MakeModelYearComponent
ENTEGRA ANTHEM 2020 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2020 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2020 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2020 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA QWEST 2020 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA REATTA 2020 170000 LATCHES/LOCKS/LINKAGES
JAYCO ALANTE 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO EAGLE 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO EAGLE HT 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO EMBARK 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA EMBLEM 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO EMBLEM 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ESTEEM 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO GREYHAWK 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO HUMMINGBIRD 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO JAY FEATHER 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO JAY FLIGHT 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO JAY FLIGHT SLX 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO MELBOURNE 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO NORTHPOINT 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ODYSSEY 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO PINNACLE 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO PRECEPT 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO PRECEPT PRESTIGE 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA QWEST 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA REATTA 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO REDHAWK 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO SEISMIC 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO SENECA 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO TALON 2019 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA VISION 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO WHITE HAWK 2019 170000 LATCHES/LOCKS/LINKAGES
JAYCO ALANTE 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO EAGLE 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO ENVOY 100 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO ENVOY 200 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ESTEEM 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO GREYHAWK 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO HUMMINGBIRD 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO JAY FLIGHT 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO JAY FLIGHT SLX 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO JAYCO 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO MELBOURNE 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO NORTHPOINT 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO OCTANE 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ODYSSEY 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO PINNACLE 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO PRECEPT 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA QWEST 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO REDHAWK 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO SEISMIC 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO SENECA 2018 170000 LATCHES/LOCKS/LINKAGES
JAYCO TALON 2018 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2017 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2017 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2017 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2017 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2016 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2016 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2016 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2016 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2015 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2015 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2015 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2014 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2014 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2014 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2013 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2013 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2013 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2012 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2012 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2012 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2011 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2011 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2011 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2011 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA 45 RB 2010 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2010 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2010 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2010 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA EMBLEM 2010 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2010 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA 42 RB 2009 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA 45 RB 2009 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ALANTE 2009 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2009 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA EMBLEM 2009 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA INSIGNIA 2009 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ALANTE 2008 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ANTHEM 2008 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA ASPIRE 2008 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA CORNERSTONE 2008 170000 LATCHES/LOCKS/LINKAGES
ENTEGRA EMBLEM 2008 170000 LATCHES/LOCKS/LINKAGES

Related ENTEGRA Recalls

CampaignModelYearComponentSummary
CONDOR 2026 EQUIPMENT:APPLIANCE:ELECTRIC WATER HE... Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Condor and Jayco Granit...
ETHOS 2026 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025-2026 Entegra Ethos recreational...
ETHOS 2025 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025-2026 Entegra Ethos recreational...
QWEST 2026 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prest...
CORNERSTONE 2026 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Cornerstone Reserve, 20...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ENTEGRA dealer. Bring this bulletin ID (19-025) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.