TSB: BENTLEY ACTERRA, ARNAGE, CONDOR, CROWN VICTORIA, ECONOLINE, EXCURSION, EXPEDITION, F SUPER DUTY, F-150, GRAND MARQUIS, L LINE, LS, NAVIGATOR, TOWN CAR, UNKNOWN (2000)

Bulletin 0116 — January 22, 2001

Bulletin Details

Bulletin ID0116
ManufacturerBENTLEY
ModelsACTERRA, ARNAGE, CONDOR, CROWN VICTORIA, ECONOLINE, EXCURSION, EXPEDITION, F SUPER DUTY, F-150, GRAND MARQUIS, L LINE, LS, NAVIGATOR, TOWN CAR, UNKNOWN
Model Years2000
Date IssuedJanuary 22, 2001
Date Added to NHTSAMay 6, 2005
ComponentENGINE AND ENGINE COOLING
Vehicles Affected15 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CHECK ENGINE WARNING - COOLANT PERFORMANCE. *TT

Affected Vehicles

MakeModelYearComponent
BENTLEY ARNAGE 2000 060000 ENGINE AND ENGINE COOLING
FORD CROWN VICTORIA 2000 980000 UNKNOWN OR OTHER
FORD ECONOLINE 2000 980000 UNKNOWN OR OTHER
FORD EXCURSION 2000 980000 UNKNOWN OR OTHER
FORD EXPEDITION 2000 980000 UNKNOWN OR OTHER
FORD F SUPER DUTY 2000 980000 UNKNOWN OR OTHER
FORD F-150 2000 980000 UNKNOWN OR OTHER
MERCURY GRAND MARQUIS 2000 980000 UNKNOWN OR OTHER
LINCOLN LS 2000 980000 UNKNOWN OR OTHER
LINCOLN NAVIGATOR 2000 980000 UNKNOWN OR OTHER
LINCOLN TOWN CAR 2000 980000 UNKNOWN OR OTHER
STERLING ACTERRA 061000 ENGINE AND ENGINE COOLING:ENGINE
STERLING CONDOR 061000 ENGINE AND ENGINE COOLING:ENGINE
STERLING L LINE 061000 ENGINE AND ENGINE COOLING:ENGINE
UNKNOWN UNKNOWN 351150 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BENTLEY dealer. Bring this bulletin ID (0116) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.