TSB: DETROIT DIESEL 108SD, 114SD, 122SD, 4700, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, DETROIT, ECONIC SD, XBP, XCR (2017–2021)

Bulletin 17TS-05REV2 — October 20, 2020

Bulletin Details

Bulletin ID17TS-05REV2
ManufacturerDETROIT DIESEL
Models108SD, 114SD, 122SD, 4700, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, DETROIT, ECONIC SD, XBP, XCR
Model Years2017–2021
Date IssuedOctober 20, 2020
Date Added to NHTSAOctober 20, 2020
ComponentPOWER TRAIN
Vehicles Affected116 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update. On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 108SD 2021 100000 POWER TRAIN
FREIGHTLINER 108SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 114SD 2021 100000 POWER TRAIN
FREIGHTLINER 114SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 122SD 2021 100000 POWER TRAIN
FREIGHTLINER 122SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4700 2021 100000 POWER TRAIN
WESTERN STAR 4700 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4900 2021 100000 POWER TRAIN
WESTERN STAR 4900 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 5700 2021 100000 POWER TRAIN
WESTERN STAR 5700 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 6900 2021 100000 POWER TRAIN
WESTERN STAR 6900 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER BUSINESS CLASS M2 2021 100000 POWER TRAIN
FREIGHTLINER BUSINESS CLASS M2 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CASCADIA 2021 100000 POWER TRAIN
FREIGHTLINER CASCADIA 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER ECONIC SD 2021 100000 POWER TRAIN
FREIGHTLINER ECONIC SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XBP 2021 100000 POWER TRAIN
FCCC XBP 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCR 2021 100000 POWER TRAIN
FCCC XCR 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 108SD 2020 100000 POWER TRAIN
FREIGHTLINER 108SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 114SD 2020 100000 POWER TRAIN
FREIGHTLINER 114SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 122SD 2020 100000 POWER TRAIN
FREIGHTLINER 122SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4700 2020 100000 POWER TRAIN
WESTERN STAR 4700 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4900 2020 100000 POWER TRAIN
WESTERN STAR 4900 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 5700 2020 100000 POWER TRAIN
WESTERN STAR 5700 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 6900 2020 100000 POWER TRAIN
WESTERN STAR 6900 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER BUSINESS CLASS M2 2020 100000 POWER TRAIN
FREIGHTLINER BUSINESS CLASS M2 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CASCADIA 2020 100000 POWER TRAIN
FREIGHTLINER CASCADIA 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER ECONIC SD 2020 100000 POWER TRAIN
FREIGHTLINER ECONIC SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XBP 2020 100000 POWER TRAIN
FCCC XBP 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCR 2020 100000 POWER TRAIN
FCCC XCR 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 108SD 2019 100000 POWER TRAIN
FREIGHTLINER 108SD 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 114SD 2019 100000 POWER TRAIN
FREIGHTLINER 114SD 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 122SD 2019 100000 POWER TRAIN
FREIGHTLINER 122SD 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4700 2019 100000 POWER TRAIN
WESTERN STAR 4700 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4900 2019 100000 POWER TRAIN
WESTERN STAR 4900 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 5700 2019 100000 POWER TRAIN
WESTERN STAR 5700 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 6900 2019 100000 POWER TRAIN
WESTERN STAR 6900 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER BUSINESS CLASS M2 2019 100000 POWER TRAIN
FREIGHTLINER BUSINESS CLASS M2 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CASCADIA 2019 100000 POWER TRAIN
FREIGHTLINER CASCADIA 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XBP 2019 100000 POWER TRAIN
FCCC XBP 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCR 2019 100000 POWER TRAIN
FCCC XCR 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 108SD 2018 100000 POWER TRAIN
FREIGHTLINER 108SD 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 114SD 2018 100000 POWER TRAIN
FREIGHTLINER 114SD 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 122SD 2018 100000 POWER TRAIN
FREIGHTLINER 122SD 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4700 2018 100000 POWER TRAIN
WESTERN STAR 4700 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4900 2018 100000 POWER TRAIN
WESTERN STAR 4900 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 5700 2018 100000 POWER TRAIN
WESTERN STAR 5700 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 6900 2018 100000 POWER TRAIN
WESTERN STAR 6900 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER BUSINESS CLASS M2 2018 100000 POWER TRAIN
FREIGHTLINER BUSINESS CLASS M2 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CASCADIA 2018 100000 POWER TRAIN
FREIGHTLINER CASCADIA 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XBP 2018 100000 POWER TRAIN
FCCC XBP 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCR 2018 100000 POWER TRAIN
FCCC XCR 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 108SD 2017 100000 POWER TRAIN
FREIGHTLINER 108SD 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 114SD 2017 100000 POWER TRAIN
FREIGHTLINER 114SD 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER 122SD 2017 100000 POWER TRAIN
FREIGHTLINER 122SD 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4700 2017 100000 POWER TRAIN
WESTERN STAR 4700 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 4900 2017 100000 POWER TRAIN
WESTERN STAR 4900 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 5700 2017 100000 POWER TRAIN
WESTERN STAR 5700 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
WESTERN STAR 6900 2017 100000 POWER TRAIN
WESTERN STAR 6900 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER BUSINESS CLASS M2 2017 100000 POWER TRAIN
FREIGHTLINER BUSINESS CLASS M2 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FREIGHTLINER CASCADIA 2017 100000 POWER TRAIN
FREIGHTLINER CASCADIA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XBP 2017 100000 POWER TRAIN
FCCC XBP 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XCR 2017 100000 POWER TRAIN
FCCC XCR 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
DETROIT DIESEL DETROIT 100000 POWER TRAIN
DETROIT DIESEL DETROIT 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized DETROIT DIESEL dealer. Bring this bulletin ID (17TS-05REV2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.