TSB: BUICK ACADIA, ATS, CAMARO, CANYON, COLORADO, CORVETTE, CRUZE, CT6, CTS, ELR, ENCLAVE, ENCORE, EQUINOX, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, MALIBU, REGAL, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SONIC, SPARK, SPARK EV, SUBURBAN, TAHOE, TERRAIN, TRAVERSE, TRAX, VOLT, XT5, XTS, YUKON, YUKON XL (2016–2018)

Bulletin 17NA344 — November 28, 2017

Bulletin Details

Bulletin ID17NA344
ManufacturerBUICK
ModelsACADIA, ATS, CAMARO, CANYON, COLORADO, CORVETTE, CRUZE, CT6, CTS, ELR, ENCLAVE, ENCORE, EQUINOX, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, MALIBU, REGAL, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SONIC, SPARK, SPARK EV, SUBURBAN, TAHOE, TERRAIN, TRAVERSE, TRAX, VOLT, XT5, XTS, YUKON, YUKON XL
Model Years2016–2018
Date IssuedNovember 28, 2017
Date Added to NHTSAJune 4, 2018
ComponentEQUIPMENT:ELECTRICAL
Vehicles Affected111 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC ATS 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAMARO 2018 353000 EQUIPMENT:ELECTRICAL
GMC CANYON 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET COLORADO 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CORVETTE 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC CT6 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC CTS 2018 353000 EQUIPMENT:ELECTRICAL
BUICK ENCLAVE 2018 353000 EQUIPMENT:ELECTRICAL
BUICK ENCORE 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET IMPALA 2018 353000 EQUIPMENT:ELECTRICAL
BUICK LACROSSE 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET MALIBU 2018 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 1500 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA DENALI 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SONIC 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SPARK 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2018 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TRAVERSE 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TRAX 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC XT5 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC XTS 2018 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2018 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2018 353000 EQUIPMENT:ELECTRICAL
GMC ACADIA 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC ATS 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAMARO 2017 353000 EQUIPMENT:ELECTRICAL
GMC CANYON 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET COLORADO 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CORVETTE 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CRUZE 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC CT6 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC CTS 2017 353000 EQUIPMENT:ELECTRICAL
BUICK ENCLAVE 2017 353000 EQUIPMENT:ELECTRICAL
BUICK ENCORE 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET IMPALA 2017 353000 EQUIPMENT:ELECTRICAL
BUICK LACROSSE 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET MALIBU 2017 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 1500 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SONIC 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SPARK EV 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2017 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TRAVERSE 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TRAX 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC XT5 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC XTS 2017 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2017 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2017 353000 EQUIPMENT:ELECTRICAL
GMC ACADIA 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC ATS 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CAMARO 2016 353000 EQUIPMENT:ELECTRICAL
GMC CANYON 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET COLORADO 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET CORVETTE 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC CT6 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC CTS 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC ELR 2016 353000 EQUIPMENT:ELECTRICAL
BUICK ENCLAVE 2016 353000 EQUIPMENT:ELECTRICAL
BUICK ENCORE 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EQUINOX 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET IMPALA 2016 353000 EQUIPMENT:ELECTRICAL
BUICK LACROSSE 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET MALIBU 2016 353000 EQUIPMENT:ELECTRICAL
BUICK REGAL 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 1500 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA DENALI 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SONIC 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SPARK 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SPARK EV 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2016 353000 EQUIPMENT:ELECTRICAL
GMC TERRAIN 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TRAVERSE 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TRAX 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC XTS 2016 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2016 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2016 353000 EQUIPMENT:ELECTRICAL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (17NA344) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.