TSB: BUICK ACADIA, CAPTIVA, ENCLAVE, ENCORE, ENVISION, EQUINOX, LACROSSE, OUTLOOK, REGAL, REGAL TOURX, SRX, TERRAIN, TRAVERSE, TRAX, VUE, XT5, XTS (2007–2024)

Bulletin 17-NA-281 — September 6, 2023

Bulletin Details

Bulletin ID17-NA-281
ManufacturerBUICK
ModelsACADIA, CAPTIVA, ENCLAVE, ENCORE, ENVISION, EQUINOX, LACROSSE, OUTLOOK, REGAL, REGAL TOURX, SRX, TERRAIN, TRAVERSE, TRAX, VUE, XT5, XTS
Model Years2007–2024
Date IssuedSeptember 6, 2023
Date Added to NHTSASeptember 28, 2023
ComponentPOWER TRAIN
Vehicles Affected178 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2024 100000 POWER TRAIN
BUICK ENCLAVE 2024 100000 POWER TRAIN
BUICK ENCORE 2024 100000 POWER TRAIN
BUICK ENVISION 2024 100000 POWER TRAIN
CHEVROLET EQUINOX 2024 100000 POWER TRAIN
GMC TERRAIN 2024 100000 POWER TRAIN
CHEVROLET TRAVERSE 2024 100000 POWER TRAIN
CHEVROLET TRAX 2024 100000 POWER TRAIN
CADILLAC XT5 2024 100000 POWER TRAIN
GMC ACADIA 2023 100000 POWER TRAIN
BUICK ENCLAVE 2023 100000 POWER TRAIN
BUICK ENCORE 2023 100000 POWER TRAIN
BUICK ENVISION 2023 100000 POWER TRAIN
CHEVROLET EQUINOX 2023 100000 POWER TRAIN
GMC TERRAIN 2023 100000 POWER TRAIN
CHEVROLET TRAVERSE 2023 100000 POWER TRAIN
CHEVROLET TRAX 2023 100000 POWER TRAIN
CADILLAC XT5 2023 100000 POWER TRAIN
GMC ACADIA 2022 100000 POWER TRAIN
BUICK ENCLAVE 2022 100000 POWER TRAIN
BUICK ENCORE 2022 100000 POWER TRAIN
BUICK ENVISION 2022 100000 POWER TRAIN
CHEVROLET EQUINOX 2022 100000 POWER TRAIN
GMC TERRAIN 2022 100000 POWER TRAIN
CHEVROLET TRAVERSE 2022 100000 POWER TRAIN
CHEVROLET TRAX 2022 100000 POWER TRAIN
CADILLAC XT5 2022 100000 POWER TRAIN
GMC ACADIA 2021 100000 POWER TRAIN
BUICK ENCLAVE 2021 100000 POWER TRAIN
BUICK ENCORE 2021 100000 POWER TRAIN
BUICK ENVISION 2021 100000 POWER TRAIN
CHEVROLET EQUINOX 2021 100000 POWER TRAIN
GMC TERRAIN 2021 100000 POWER TRAIN
CHEVROLET TRAVERSE 2021 100000 POWER TRAIN
CHEVROLET TRAX 2021 100000 POWER TRAIN
CADILLAC XT5 2021 100000 POWER TRAIN
GMC ACADIA 2020 100000 POWER TRAIN
BUICK ENCLAVE 2020 100000 POWER TRAIN
BUICK ENCORE 2020 100000 POWER TRAIN
BUICK ENVISION 2020 100000 POWER TRAIN
CHEVROLET EQUINOX 2020 100000 POWER TRAIN
BUICK LACROSSE 2020 100000 POWER TRAIN
BUICK REGAL 2020 100000 POWER TRAIN
BUICK REGAL TOURX 2020 100000 POWER TRAIN
GMC TERRAIN 2020 100000 POWER TRAIN
CHEVROLET TRAVERSE 2020 100000 POWER TRAIN
CHEVROLET TRAX 2020 100000 POWER TRAIN
CADILLAC XT5 2020 100000 POWER TRAIN
CADILLAC XTS 2020 100000 POWER TRAIN
GMC ACADIA 2019 100000 POWER TRAIN
BUICK ENCLAVE 2019 100000 POWER TRAIN
BUICK ENCORE 2019 100000 POWER TRAIN
BUICK ENVISION 2019 100000 POWER TRAIN
CHEVROLET EQUINOX 2019 100000 POWER TRAIN
BUICK LACROSSE 2019 100000 POWER TRAIN
BUICK REGAL 2019 100000 POWER TRAIN
GMC TERRAIN 2019 100000 POWER TRAIN
CHEVROLET TRAVERSE 2019 100000 POWER TRAIN
CHEVROLET TRAX 2019 100000 POWER TRAIN
CADILLAC XT5 2019 100000 POWER TRAIN
CADILLAC XTS 2019 100000 POWER TRAIN
GMC ACADIA 2018 100000 POWER TRAIN
BUICK ENCLAVE 2018 100000 POWER TRAIN
BUICK ENCORE 2018 100000 POWER TRAIN
BUICK ENVISION 2018 100000 POWER TRAIN
CHEVROLET EQUINOX 2018 100000 POWER TRAIN
BUICK LACROSSE 2018 100000 POWER TRAIN
BUICK REGAL 2018 100000 POWER TRAIN
BUICK REGAL TOURX 2018 100000 POWER TRAIN
GMC TERRAIN 2018 100000 POWER TRAIN
CHEVROLET TRAVERSE 2018 100000 POWER TRAIN
CHEVROLET TRAX 2018 100000 POWER TRAIN
CADILLAC XT5 2018 100000 POWER TRAIN
CADILLAC XTS 2018 100000 POWER TRAIN
GMC ACADIA 2017 100000 POWER TRAIN
CHEVROLET CAPTIVA 2017 100000 POWER TRAIN
BUICK ENCLAVE 2017 100000 POWER TRAIN
BUICK ENCORE 2017 100000 POWER TRAIN
BUICK ENVISION 2017 100000 POWER TRAIN
CHEVROLET EQUINOX 2017 100000 POWER TRAIN
BUICK LACROSSE 2017 100000 POWER TRAIN
BUICK REGAL 2017 100000 POWER TRAIN
GMC TERRAIN 2017 100000 POWER TRAIN
CHEVROLET TRAVERSE 2017 100000 POWER TRAIN
CHEVROLET TRAX 2017 100000 POWER TRAIN
CADILLAC XT5 2017 100000 POWER TRAIN
CADILLAC XTS 2017 100000 POWER TRAIN
GMC ACADIA 2016 100000 POWER TRAIN
CHEVROLET CAPTIVA 2016 100000 POWER TRAIN
BUICK ENCLAVE 2016 100000 POWER TRAIN
BUICK ENCORE 2016 100000 POWER TRAIN
CHEVROLET EQUINOX 2016 100000 POWER TRAIN
BUICK LACROSSE 2016 100000 POWER TRAIN
BUICK REGAL 2016 100000 POWER TRAIN
CADILLAC SRX 2016 100000 POWER TRAIN
GMC TERRAIN 2016 100000 POWER TRAIN
CHEVROLET TRAVERSE 2016 100000 POWER TRAIN
CHEVROLET TRAX 2016 100000 POWER TRAIN
CADILLAC XTS 2016 100000 POWER TRAIN
GMC ACADIA 2015 100000 POWER TRAIN
CHEVROLET CAPTIVA 2015 100000 POWER TRAIN
BUICK ENCLAVE 2015 100000 POWER TRAIN
BUICK ENCORE 2015 100000 POWER TRAIN
CHEVROLET EQUINOX 2015 100000 POWER TRAIN
BUICK LACROSSE 2015 100000 POWER TRAIN
BUICK REGAL 2015 100000 POWER TRAIN
CADILLAC SRX 2015 100000 POWER TRAIN
GMC TERRAIN 2015 100000 POWER TRAIN
CHEVROLET TRAVERSE 2015 100000 POWER TRAIN
CHEVROLET TRAX 2015 100000 POWER TRAIN
CADILLAC XTS 2015 100000 POWER TRAIN
GMC ACADIA 2014 100000 POWER TRAIN
CHEVROLET CAPTIVA 2014 100000 POWER TRAIN
BUICK ENCLAVE 2014 100000 POWER TRAIN
BUICK ENCORE 2014 100000 POWER TRAIN
CHEVROLET EQUINOX 2014 100000 POWER TRAIN
BUICK LACROSSE 2014 100000 POWER TRAIN
BUICK REGAL 2014 100000 POWER TRAIN
CADILLAC SRX 2014 100000 POWER TRAIN
GMC TERRAIN 2014 100000 POWER TRAIN
CHEVROLET TRAVERSE 2014 100000 POWER TRAIN
CHEVROLET TRAX 2014 100000 POWER TRAIN
CADILLAC XTS 2014 100000 POWER TRAIN
GMC ACADIA 2013 100000 POWER TRAIN
CHEVROLET CAPTIVA 2013 100000 POWER TRAIN
BUICK ENCLAVE 2013 100000 POWER TRAIN
CHEVROLET EQUINOX 2013 100000 POWER TRAIN
BUICK LACROSSE 2013 100000 POWER TRAIN
BUICK REGAL 2013 100000 POWER TRAIN
CADILLAC SRX 2013 100000 POWER TRAIN
GMC TERRAIN 2013 100000 POWER TRAIN
CHEVROLET TRAVERSE 2013 100000 POWER TRAIN
CADILLAC XTS 2013 100000 POWER TRAIN
GMC ACADIA 2012 100000 POWER TRAIN
CHEVROLET CAPTIVA 2012 100000 POWER TRAIN
BUICK ENCLAVE 2012 100000 POWER TRAIN
CHEVROLET EQUINOX 2012 100000 POWER TRAIN
BUICK LACROSSE 2012 100000 POWER TRAIN
BUICK REGAL 2012 100000 POWER TRAIN
CADILLAC SRX 2012 100000 POWER TRAIN
GMC TERRAIN 2012 100000 POWER TRAIN
CHEVROLET TRAVERSE 2012 100000 POWER TRAIN
GMC ACADIA 2011 100000 POWER TRAIN
CHEVROLET CAPTIVA 2011 100000 POWER TRAIN
BUICK ENCLAVE 2011 100000 POWER TRAIN
CHEVROLET EQUINOX 2011 100000 POWER TRAIN
BUICK LACROSSE 2011 100000 POWER TRAIN
BUICK REGAL 2011 100000 POWER TRAIN
CADILLAC SRX 2011 100000 POWER TRAIN
GMC TERRAIN 2011 100000 POWER TRAIN
CHEVROLET TRAVERSE 2011 100000 POWER TRAIN
GMC ACADIA 2010 100000 POWER TRAIN
CHEVROLET CAPTIVA 2010 100000 POWER TRAIN
BUICK ENCLAVE 2010 100000 POWER TRAIN
CHEVROLET EQUINOX 2010 100000 POWER TRAIN
BUICK LACROSSE 2010 100000 POWER TRAIN
SATURN OUTLOOK 2010 100000 POWER TRAIN
BUICK REGAL 2010 100000 POWER TRAIN
CADILLAC SRX 2010 100000 POWER TRAIN
GMC TERRAIN 2010 100000 POWER TRAIN
CHEVROLET TRAVERSE 2010 100000 POWER TRAIN
GMC ACADIA 2009 100000 POWER TRAIN
BUICK ENCLAVE 2009 100000 POWER TRAIN
SATURN OUTLOOK 2009 100000 POWER TRAIN
CHEVROLET TRAVERSE 2009 100000 POWER TRAIN
SATURN VUE 2009 100000 POWER TRAIN
GMC ACADIA 2008 100000 POWER TRAIN
BUICK ENCLAVE 2008 100000 POWER TRAIN
SATURN OUTLOOK 2008 100000 POWER TRAIN
SATURN VUE 2008 100000 POWER TRAIN
GMC ACADIA 2007 100000 POWER TRAIN
SATURN OUTLOOK 2007 100000 POWER TRAIN

Related BUICK Recalls

CampaignModelYearComponentSummary
REGAL 2013 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
REGAL 2012 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
ENCLAVE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ENVISION 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
VERANO 2014 AIR BAGS:SIDE/WINDOW General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (17-NA-281) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.