TSB: BUICK ACADIA, CT6, ESCALADE, ESCALADE ESV, LACROSSE, MALIBU, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, TAHOE, XT5, YUKON, YUKON XL (2016–2017)
Bulletin 16-NA-389 — November 29, 2016
Bulletin Details
| Bulletin ID | 16-NA-389 |
| Manufacturer | BUICK |
| Models | ACADIA, CT6, ESCALADE, ESCALADE ESV, LACROSSE, MALIBU, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, TAHOE, XT5, YUKON, YUKON XL |
| Model Years | 2016–2017 |
| Date Issued | November 29, 2016 |
| Date Added to NHTSA | May 21, 2018 |
| Component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| Vehicles Affected | 97 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| GMC | ACADIA | 2017 | 270000 LANE DEPARTURE |
| GMC | ACADIA | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | CT6 | 2017 | 270000 LANE DEPARTURE |
| CADILLAC | CT6 | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | ESCALADE | 2017 | 270000 LANE DEPARTURE |
| CADILLAC | ESCALADE | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | ESCALADE ESV | 2017 | 270000 LANE DEPARTURE |
| CADILLAC | ESCALADE ESV | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| BUICK | LACROSSE | 2017 | 270000 LANE DEPARTURE |
| BUICK | LACROSSE | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | MALIBU | 2017 | 270000 LANE DEPARTURE |
| CHEVROLET | MALIBU | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | SIERRA | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | SIERRA | 2017 | 270000 LANE DEPARTURE |
| CHEVROLET | SILVERADO | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | SILVERADO | 2017 | 270000 LANE DEPARTURE |
| CHEVROLET | SUBURBAN | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | SUBURBAN | 2017 | 270000 LANE DEPARTURE |
| CHEVROLET | TAHOE | 2017 | 270000 LANE DEPARTURE |
| CHEVROLET | TAHOE | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | XT5 | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | XT5 | 2017 | 270000 LANE DEPARTURE |
| GMC | YUKON | 2017 | 270000 LANE DEPARTURE |
| GMC | YUKON | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | YUKON XL | 2017 | 270000 LANE DEPARTURE |
| GMC | YUKON XL | 2017 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | CT6 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CADILLAC | CT6 | 2016 | 350000 EQUIPMENT |
| CADILLAC | CT6 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CADILLAC | ESCALADE | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CADILLAC | ESCALADE | 2016 | 270000 LANE DEPARTURE |
| CADILLAC | ESCALADE | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CADILLAC | ESCALADE | 2016 | 350000 EQUIPMENT |
| CADILLAC | ESCALADE | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CADILLAC | ESCALADE ESV | 2016 | 270000 LANE DEPARTURE |
| CADILLAC | ESCALADE ESV | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CADILLAC | ESCALADE ESV | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CADILLAC | ESCALADE ESV | 2016 | 350000 EQUIPMENT |
| CADILLAC | ESCALADE ESV | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | MALIBU | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CHEVROLET | MALIBU | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CHEVROLET | MALIBU | 2016 | 350000 EQUIPMENT |
| CHEVROLET | MALIBU | 2016 | 270000 LANE DEPARTURE |
| CHEVROLET | MALIBU | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | SIERRA 1500 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| GMC | SIERRA 1500 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| GMC | SIERRA 1500 | 2016 | 350000 EQUIPMENT |
| GMC | SIERRA 2500 | 2016 | 270000 LANE DEPARTURE |
| GMC | SIERRA 2500 | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | SIERRA 2500 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| GMC | SIERRA 2500 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| GMC | SIERRA 2500 | 2016 | 350000 EQUIPMENT |
| GMC | SIERRA 3500 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| GMC | SIERRA 3500 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| GMC | SIERRA 3500 | 2016 | 350000 EQUIPMENT |
| GMC | SIERRA DENALI | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | SIERRA DENALI | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| GMC | SIERRA DENALI | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| GMC | SIERRA DENALI | 2016 | 350000 EQUIPMENT |
| GMC | SIERRA DENALI | 2016 | 270000 LANE DEPARTURE |
| CHEVROLET | SILVERADO 1500 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CHEVROLET | SILVERADO 1500 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CHEVROLET | SILVERADO 1500 | 2016 | 350000 EQUIPMENT |
| CHEVROLET | SILVERADO 2500 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CHEVROLET | SILVERADO 2500 | 2016 | 270000 LANE DEPARTURE |
| CHEVROLET | SILVERADO 2500 | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | SILVERADO 2500 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CHEVROLET | SILVERADO 2500 | 2016 | 350000 EQUIPMENT |
| CHEVROLET | SILVERADO 3500 | 2016 | 350000 EQUIPMENT |
| CHEVROLET | SILVERADO 3500 | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CHEVROLET | SILVERADO 3500 | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CHEVROLET | SUBURBAN | 2016 | 350000 EQUIPMENT |
| CHEVROLET | SUBURBAN | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CHEVROLET | SUBURBAN | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CHEVROLET | SUBURBAN | 2016 | 270000 LANE DEPARTURE |
| CHEVROLET | SUBURBAN | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | TAHOE | 2016 | 270000 LANE DEPARTURE |
| CHEVROLET | TAHOE | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| CHEVROLET | TAHOE | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| CHEVROLET | TAHOE | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| CHEVROLET | TAHOE | 2016 | 350000 EQUIPMENT |
| GMC | YUKON | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | YUKON | 2016 | 270000 LANE DEPARTURE |
| GMC | YUKON | 2016 | 350000 EQUIPMENT |
| GMC | YUKON | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| GMC | YUKON | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| GMC | YUKON XL | 2016 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| GMC | YUKON XL | 2016 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
| GMC | YUKON XL | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| GMC | YUKON XL | 2016 | 350000 EQUIPMENT |
| GMC | YUKON XL | 2016 | 270000 LANE DEPARTURE |
Related BUICK Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (16-NA-389) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.