TSB: ACURA ACCORD, CIVIC, CR-Z, FCCC, FIT, FREIGHTLINER, HUMMINGBIRD, INSIGHT, JAY FEATHER, MDX, STERLING, THOMAS BUILT BUSES, WESTERN STAR, WHITE HAWK, ZDX (2007–2017)

Bulletin 16-020 — February 26, 2016

Bulletin Details

Bulletin ID16-020
ManufacturerACURA
ModelsACCORD, CIVIC, CR-Z, FCCC, FIT, FREIGHTLINER, HUMMINGBIRD, INSIGHT, JAY FEATHER, MDX, STERLING, THOMAS BUILT BUSES, WESTERN STAR, WHITE HAWK, ZDX
Model Years2007–2017
Date IssuedFebruary 26, 2016
Date Added to NHTSAMarch 13, 2018
ComponentSUSPENSION
Vehicles Affected30 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Customer letter - owner notification for the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an inverted position and the leak is not visible on the exte

Affected Vehicles

MakeModelYearComponent
JAYCO HUMMINGBIRD 2017 210000 TRAILER HITCHES
JAYCO JAY FEATHER 2017 210000 TRAILER HITCHES
JAYCO WHITE HAWK 2017 210000 TRAILER HITCHES
HONDA ACCORD 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA CIVIC 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA CR-Z 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA FIT 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA CIVIC 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA CR-Z 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA FIT 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA CIVIC 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA CR-Z 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA INSIGHT 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ACURA MDX 2013 020000 SUSPENSION
ACURA MDX 2012 020000 SUSPENSION
ACURA ZDX 2012 020000 SUSPENSION
ACURA MDX 2011 020000 SUSPENSION
ACURA ZDX 2011 020000 SUSPENSION
ACURA MDX 2010 020000 SUSPENSION
ACURA ZDX 2010 020000 SUSPENSION
ACURA MDX 2009 020000 SUSPENSION
ACURA MDX 2008 020000 SUSPENSION
ACURA MDX 2007 020000 SUSPENSION
FCCC FCCC 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER FREIGHTLINER 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
STERLING STERLING 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES THOMAS BUILT BUSES 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR WESTERN STAR 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related ACURA Recalls

CampaignModelYearComponentSummary
MDX 2023 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
MDX 2019 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
MDX 2018 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
MDX 2017 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
MDX 2022 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ACURA dealer. Bring this bulletin ID (16-020) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.