TSB: SUBARU SUBARU

Bulletin 15-298-22R - March 28, 2024

Bulletin Details

Bulletin ID15-298-22R
ManufacturerSUBARU
ModelsSUBARU
Date IssuedMarch 28, 2024
Date Added to NHTSAApril 2, 2024
ComponentELECTRICAL SYSTEM
Vehicles Affected2 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

Affected Vehicles

MakeModelYearComponent
SUBARU SUBARU - 110000 ELECTRICAL SYSTEM
SUBARU SUBARU - 350000 EQUIPMENT

Related SUBARU Recalls

CampaignModelYearComponentSummary
ASCENT 2026 EQUIPMENT:OTHER:LABELS Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, ...
ASCENT 2025 EQUIPMENT:OTHER:LABELS Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, ...
ASCENT 2024 EQUIPMENT:OTHER:LABELS Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, ...
ASCENT 2023 EQUIPMENT:OTHER:LABELS Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, ...
ASCENT 2022 EQUIPMENT:OTHER:LABELS Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized SUBARU dealer. Bring this bulletin ID (15-298-22R) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.