TSB: ALLISON DIV 300M, ALLISON DIV, CHRYSLER, ER TRANSIT, EXCURSION, GRAND CHEROKEE, MVP ER, NEW BEETLE, PASSAT, PHAETON, SEBRING COUPE, STRATUS COUPE, SUBARU, UNKNOWN, UNKNOWN1, VOLVO (1998–2007)

Bulletin 14 — July 1, 1999

Bulletin Details

Bulletin ID14
ManufacturerALLISON DIV
Models300M, ALLISON DIV, CHRYSLER, ER TRANSIT, EXCURSION, GRAND CHEROKEE, MVP ER, NEW BEETLE, PASSAT, PHAETON, SEBRING COUPE, STRATUS COUPE, SUBARU, UNKNOWN, UNKNOWN1, VOLVO
Model Years1998–2007
Date IssuedJuly 1, 1999
Date Added to NHTSANovember 14, 2007
ComponentSUSPENSION
Vehicles Affected32 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

A/C AIRFLOW MODES CHANGING HARD ACCELERATION. *TT

Affected Vehicles

MakeModelYearComponent
TIFFIN PHAETON 2007 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2004 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD EXCURSION 2003 190000 TIRES
CHRYSLER 300M 2002 190000 TIRES
FORD EXCURSION 2002 190000 TIRES
CHRYSLER SEBRING COUPE 2002 110000 ELECTRICAL SYSTEM
DODGE STRATUS COUPE 2002 110000 ELECTRICAL SYSTEM
CHRYSLER CHRYSLER 2001 090000 FUEL SYSTEM, OTHER
FORD EXCURSION 2001 190000 TIRES
FORD EXCURSION 2000 190000 TIRES
VOLKSWAGEN NEW BEETLE 1998 110000 ELECTRICAL SYSTEM
VOLKSWAGEN PASSAT 1998 110000 ELECTRICAL SYSTEM
ALLISON DIV ALLISON DIV 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHRYSLER CHRYSLER 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER CHRYSLER 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CHRYSLER CHRYSLER 980000 UNKNOWN OR OTHER
CHRYSLER CHRYSLER 103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CHRYSLER CHRYSLER 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THOMAS ER TRANSIT 060000 ENGINE AND ENGINE COOLING
THOMAS MVP ER 060000 ENGINE AND ENGINE COOLING
SUBARU SUBARU 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
UNKNOWN UNKNOWN 110000 ELECTRICAL SYSTEM
UNKNOWN UNKNOWN 162000 STRUCTURE:BODY
UNKNOWN UNKNOWN 110000 ELECTRICAL SYSTEM
UNKNOWN UNKNOWN 353000 EQUIPMENT:ELECTRICAL
UNKNOWN UNKNOWN 353000 EQUIPMENT:ELECTRICAL
UNKNOWN UNKNOWN1 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLVO VOLVO 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VOLVO VOLVO 350000 EQUIPMENT
VOLVO VOLVO 020000 SUSPENSION
VOLVO VOLVO 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Related ALLISON DIV Recalls

CampaignModelYearComponentSummary
ALLISON DIV SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER SEAT WARMER MAY SHORT CIRCUIT OR OVERHEAT DUE TO MANUFACTURING DEFECT.
ALLISON DIV ENGINE AND ENGINE COOLING:ENGINE:DIESEL IF EXCESS COMBUSTIBLE FLUIDS SUCH AS DIESEL FUEL OR LUBRICATION OIL BUILD UP ...
ALLISON DIV ENGINE AND ENGINE COOLING:ENGINE:DIESEL THESE ENGINES HAVE AN ENGINE SPEED GOVERNOR WITH A LINKAGE LOCK THAT MAY LOOS...
ALLISON DIV POWER TRAIN:AUTOMATIC TRANSMISSION CERTAIN TRANSMISSIONS WERE ASSEMBLED WITH IMPROPERLY MACHINED FORWARD CLUTCH ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALLISON DIV dealer. Bring this bulletin ID (14) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.