TSB: MAZDA CX-9 (2010–2015)

Bulletin 0101015 — December 14, 2015

Bulletin Details

Bulletin ID0101015
ManufacturerMAZDA
ModelsCX-9
Model Years2010–2015
Date IssuedDecember 14, 2015
Date Added to NHTSAJune 6, 2022
ComponentFUEL SYSTEM, GASOLINE
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft.

Affected Vehicles

MakeModelYearComponent
MAZDA CX-9 2015 070000 FUEL SYSTEM, GASOLINE
MAZDA CX-9 2015 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MAZDA CX-9 2014 070000 FUEL SYSTEM, GASOLINE
MAZDA CX-9 2014 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MAZDA CX-9 2013 070000 FUEL SYSTEM, GASOLINE
MAZDA CX-9 2013 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MAZDA CX-9 2012 070000 FUEL SYSTEM, GASOLINE
MAZDA CX-9 2012 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MAZDA CX-9 2011 070000 FUEL SYSTEM, GASOLINE
MAZDA CX-9 2011 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MAZDA CX-9 2010 070000 FUEL SYSTEM, GASOLINE
MAZDA CX-9 2010 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Related MAZDA Recalls

CampaignModelYearComponentSummary
CX-50 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-50 HYBRID 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-70 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2024 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MAZDA dealer. Bring this bulletin ID (0101015) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.