TSB: BUICK ACADIA, ATS, CAPRICE, CRUZE, CTS, ELR, ENCLAVE, EQUINOX, IMPALA, LACROSSE, MALIBU, REGAL, SONIC, SRX, SS, TERRAIN, TRAVERSE, VERANO, VOLT, XTS (2012–2016)

Bulletin 12-09-41-002C — February 11, 2016

Bulletin Details

Bulletin ID12-09-41-002C
ManufacturerBUICK
ModelsACADIA, ATS, CAPRICE, CRUZE, CTS, ELR, ENCLAVE, EQUINOX, IMPALA, LACROSSE, MALIBU, REGAL, SONIC, SRX, SS, TERRAIN, TRAVERSE, VERANO, VOLT, XTS
Model Years2012–2016
Date IssuedFebruary 11, 2016
Date Added to NHTSAAugust 31, 2017
ComponentAIR BAGS
Vehicles Affected148 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Pa

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2016 140000 AIR BAGS
GMC ACADIA 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC ATS 2016 140000 AIR BAGS
CADILLAC ATS 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CAPRICE 2016 140000 AIR BAGS
CHEVROLET CAPRICE 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CRUZE 2016 140000 AIR BAGS
CHEVROLET CRUZE 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC CTS 2016 140000 AIR BAGS
CADILLAC CTS 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC ELR 2016 140000 AIR BAGS
CADILLAC ELR 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK ENCLAVE 2016 140000 AIR BAGS
BUICK ENCLAVE 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET EQUINOX 2016 140000 AIR BAGS
CHEVROLET EQUINOX 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET IMPALA 2016 140000 AIR BAGS
CHEVROLET IMPALA 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK LACROSSE 2016 140000 AIR BAGS
BUICK LACROSSE 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET MALIBU 2016 140000 AIR BAGS
CHEVROLET MALIBU 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK REGAL 2016 140000 AIR BAGS
BUICK REGAL 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC SRX 2016 140000 AIR BAGS
CADILLAC SRX 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET SS 2016 140000 AIR BAGS
CHEVROLET SS 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC TERRAIN 2016 140000 AIR BAGS
GMC TERRAIN 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET TRAVERSE 2016 140000 AIR BAGS
CHEVROLET TRAVERSE 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK VERANO 2016 140000 AIR BAGS
BUICK VERANO 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET VOLT 2016 140000 AIR BAGS
CHEVROLET VOLT 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC XTS 2016 140000 AIR BAGS
CADILLAC XTS 2016 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC ACADIA 2015 140000 AIR BAGS
GMC ACADIA 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC ATS 2015 140000 AIR BAGS
CADILLAC ATS 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CAPRICE 2015 140000 AIR BAGS
CHEVROLET CAPRICE 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CRUZE 2015 140000 AIR BAGS
CHEVROLET CRUZE 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC CTS 2015 140000 AIR BAGS
CADILLAC CTS 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK ENCLAVE 2015 140000 AIR BAGS
BUICK ENCLAVE 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET EQUINOX 2015 140000 AIR BAGS
CHEVROLET EQUINOX 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET IMPALA 2015 140000 AIR BAGS
CHEVROLET IMPALA 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK LACROSSE 2015 140000 AIR BAGS
BUICK LACROSSE 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET MALIBU 2015 140000 AIR BAGS
CHEVROLET MALIBU 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK REGAL 2015 140000 AIR BAGS
BUICK REGAL 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC SRX 2015 140000 AIR BAGS
CADILLAC SRX 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET SS 2015 140000 AIR BAGS
CHEVROLET SS 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC TERRAIN 2015 140000 AIR BAGS
GMC TERRAIN 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET TRAVERSE 2015 140000 AIR BAGS
CHEVROLET TRAVERSE 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK VERANO 2015 140000 AIR BAGS
BUICK VERANO 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET VOLT 2015 140000 AIR BAGS
CHEVROLET VOLT 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC XTS 2015 140000 AIR BAGS
CADILLAC XTS 2015 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC ACADIA 2014 140000 AIR BAGS
GMC ACADIA 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC ATS 2014 140000 AIR BAGS
CADILLAC ATS 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CAPRICE 2014 140000 AIR BAGS
CHEVROLET CAPRICE 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CRUZE 2014 140000 AIR BAGS
CHEVROLET CRUZE 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC CTS 2014 140000 AIR BAGS
CADILLAC CTS 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC ELR 2014 140000 AIR BAGS
CADILLAC ELR 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK ENCLAVE 2014 140000 AIR BAGS
BUICK ENCLAVE 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET EQUINOX 2014 140000 AIR BAGS
CHEVROLET EQUINOX 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET IMPALA 2014 140000 AIR BAGS
CHEVROLET IMPALA 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK LACROSSE 2014 140000 AIR BAGS
BUICK LACROSSE 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET MALIBU 2014 140000 AIR BAGS
CHEVROLET MALIBU 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK REGAL 2014 140000 AIR BAGS
BUICK REGAL 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC SRX 2014 140000 AIR BAGS
CADILLAC SRX 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET SS 2014 140000 AIR BAGS
CHEVROLET SS 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC TERRAIN 2014 140000 AIR BAGS
GMC TERRAIN 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET TRAVERSE 2014 140000 AIR BAGS
CHEVROLET TRAVERSE 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK VERANO 2014 140000 AIR BAGS
BUICK VERANO 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET VOLT 2014 140000 AIR BAGS
CHEVROLET VOLT 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC XTS 2014 140000 AIR BAGS
CADILLAC XTS 2014 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC ACADIA 2013 140000 AIR BAGS
GMC ACADIA 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC ATS 2013 140000 AIR BAGS
CADILLAC ATS 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CRUZE 2013 140000 AIR BAGS
CHEVROLET CRUZE 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC CTS 2013 140000 AIR BAGS
CADILLAC CTS 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK ENCLAVE 2013 140000 AIR BAGS
BUICK ENCLAVE 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET EQUINOX 2013 140000 AIR BAGS
CHEVROLET EQUINOX 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK LACROSSE 2013 140000 AIR BAGS
BUICK LACROSSE 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET MALIBU 2013 140000 AIR BAGS
CHEVROLET MALIBU 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK REGAL 2013 140000 AIR BAGS
BUICK REGAL 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET SONIC 2013 140000 AIR BAGS
CHEVROLET SONIC 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC SRX 2013 140000 AIR BAGS
CADILLAC SRX 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
GMC TERRAIN 2013 140000 AIR BAGS
GMC TERRAIN 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET TRAVERSE 2013 140000 AIR BAGS
CHEVROLET TRAVERSE 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK VERANO 2013 140000 AIR BAGS
BUICK VERANO 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET VOLT 2013 140000 AIR BAGS
CHEVROLET VOLT 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CADILLAC XTS 2013 140000 AIR BAGS
CADILLAC XTS 2013 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CHEVROLET CRUZE 2012 140000 AIR BAGS
CHEVROLET CRUZE 2012 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
BUICK VERANO 2012 140000 AIR BAGS
BUICK VERANO 2012 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Related BUICK Recalls

CampaignModelYearComponentSummary
REGAL 2013 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
REGAL 2012 SUSPENSION:REAR General Motors, LLC (GM) is recalling certain 2012–2013 Buick Regal Turbo and...
ENCLAVE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ENVISION 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
VERANO 2014 AIR BAGS:SIDE/WINDOW General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (12-09-41-002C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.