TSB: VOLKSWAGEN GOLF, GOLF WAGON, JETTA, JETTA SPORTWAGEN, PASSAT, TIGUAN (1998–2016)

Bulletin V641502 2039887 — April 20, 2015

Bulletin Details

Bulletin IDV641502 2039887
ManufacturerVOLKSWAGEN
ModelsGOLF, GOLF WAGON, JETTA, JETTA SPORTWAGEN, PASSAT, TIGUAN
Model Years1998–2016
Date IssuedApril 20, 2015
Date Added to NHTSANovember 7, 2017
ComponentVISIBILITY:GLASS, SIDE/REAR
Vehicles Affected70 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes,

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN JETTA 2016 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2016 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2015 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2015 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2014 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF WAGON 2014 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2014 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2014 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2014 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2013 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF WAGON 2013 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2013 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2013 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2013 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2012 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF WAGON 2012 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2012 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2012 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2012 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2011 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF WAGON 2011 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2011 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2011 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2011 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2010 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF WAGON 2010 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2010 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2010 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2010 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2010 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2009 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2009 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2009 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2009 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN TIGUAN 2009 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2008 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2008 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2008 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2008 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2007 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2007 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2007 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2007 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2006 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2006 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2006 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2006 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2005 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2005 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA SPORTWAGEN 2005 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2005 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2004 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2004 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2004 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2003 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2003 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2003 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2002 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2002 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2002 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2001 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2001 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2001 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 2000 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 2000 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 2000 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN GOLF 1999 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN JETTA 1999 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 1999 132000 VISIBILITY:GLASS, SIDE/REAR
VOLKSWAGEN PASSAT 1998 132000 VISIBILITY:GLASS, SIDE/REAR

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TAOS 2026 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
TAOS 2025 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (V641502 2039887) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.