TSB: VOLKSWAGEN GOLF, JETTA, PASSAT (2012–2018)

Bulletin V4823022072282_2 — January 30, 2024

Bulletin Details

Bulletin IDV4823022072282_2
ManufacturerVOLKSWAGEN
ModelsGOLF, JETTA, PASSAT
Model Years2012–2018
Date IssuedJanuary 30, 2024
Date Added to NHTSAFebruary 6, 2024
ComponentAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Vehicles Affected13 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assis

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN JETTA 2018 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN GOLF 2017 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN JETTA 2017 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN GOLF 2016 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN JETTA 2016 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN PASSAT 2016 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN GOLF 2015 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN JETTA 2015 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN PASSAT 2015 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN JETTA 2014 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN PASSAT 2014 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN PASSAT 2013 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
VOLKSWAGEN PASSAT 2012 140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TIGUAN 2024 BACK OVER PREVENTION:SOFTWARE Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tigu...
TAOS 2026 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
TAOS 2025 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (V4823022072282_2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.