TSB: VOLKSWAGEN GOLF, JETTA, PASSAT (2014–2017)

Bulletin V371603 2046013 — November 30, 2016

Bulletin Details

Bulletin IDV371603 2046013
ManufacturerVOLKSWAGEN
ModelsGOLF, JETTA, PASSAT
Model Years2014–2017
Date IssuedNovember 30, 2016
Date Added to NHTSAMarch 13, 2018
ComponentSTEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly.

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN GOLF 2017 100000 POWER TRAIN
VOLKSWAGEN GOLF 2017 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN JETTA 2017 100000 POWER TRAIN
VOLKSWAGEN JETTA 2017 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN PASSAT 2017 100000 POWER TRAIN
VOLKSWAGEN PASSAT 2017 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN GOLF 2016 100000 POWER TRAIN
VOLKSWAGEN GOLF 2016 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN JETTA 2016 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN JETTA 2016 100000 POWER TRAIN
VOLKSWAGEN PASSAT 2016 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN PASSAT 2016 100000 POWER TRAIN
VOLKSWAGEN GOLF 2015 100000 POWER TRAIN
VOLKSWAGEN GOLF 2015 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN JETTA 2015 100000 POWER TRAIN
VOLKSWAGEN JETTA 2015 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN PASSAT 2015 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN PASSAT 2015 100000 POWER TRAIN
VOLKSWAGEN GOLF 2014 100000 POWER TRAIN
VOLKSWAGEN GOLF 2014 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN JETTA 2014 100000 POWER TRAIN
VOLKSWAGEN JETTA 2014 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN PASSAT 2014 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VOLKSWAGEN PASSAT 2014 100000 POWER TRAIN

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2026 ELECTRICAL SYSTEM:WIRING Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (V371603 2046013) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.