TSB: MAZDA CX-9 (2007–2015)

Bulletin 09-017-16-3169 — March 17, 2016

Bulletin Details

Bulletin ID09-017-16-3169
ManufacturerMAZDA
ModelsCX-9
Model Years2007–2015
Date IssuedMarch 17, 2016
Date Added to NHTSAJanuary 27, 2021
ComponentVISIBILITY:GLASS, SIDE/REAR
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). THE DEFORMED AREA IS LOCATED AT THE UPPER REAR CORNER OF THE RUN CHANN

Affected Vehicles

MakeModelYearComponent
MAZDA CX-9 2015 160000 STRUCTURE
MAZDA CX-9 2015 160000 STRUCTURE
MAZDA CX-9 2015 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2015 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2014 160000 STRUCTURE
MAZDA CX-9 2014 160000 STRUCTURE
MAZDA CX-9 2014 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2014 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2013 160000 STRUCTURE
MAZDA CX-9 2013 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2013 160000 STRUCTURE
MAZDA CX-9 2013 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2012 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2012 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2012 160000 STRUCTURE
MAZDA CX-9 2012 160000 STRUCTURE
MAZDA CX-9 2011 160000 STRUCTURE
MAZDA CX-9 2011 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2011 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2011 160000 STRUCTURE
MAZDA CX-9 2010 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2010 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2010 160000 STRUCTURE
MAZDA CX-9 2010 160000 STRUCTURE
MAZDA CX-9 2009 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2009 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2009 160000 STRUCTURE
MAZDA CX-9 2009 160000 STRUCTURE
MAZDA CX-9 2008 160000 STRUCTURE
MAZDA CX-9 2008 160000 STRUCTURE
MAZDA CX-9 2008 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2008 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2007 160000 STRUCTURE
MAZDA CX-9 2007 132000 VISIBILITY:GLASS, SIDE/REAR
MAZDA CX-9 2007 162300 STRUCTURE:BODY:DOOR
MAZDA CX-9 2007 160000 STRUCTURE

Related MAZDA Recalls

CampaignModelYearComponentSummary
CX-50 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-50 HYBRID 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-70 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2024 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MAZDA dealer. Bring this bulletin ID (09-017-16-3169) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.