TSB: VOLKSWAGEN ATLAS, BEETLE, BEETLE CONVERTIBLE, EGOLF, GOLF, GOLF ALLTRACK, GOLF R, GOLF SPORTWAGEN, GTI, JETTA, PASSAT, TIGUAN (2016–2018)

Bulletin TT911708 — November 24, 2017

Bulletin Details

Bulletin IDTT911708
ManufacturerVOLKSWAGEN
ModelsATLAS, BEETLE, BEETLE CONVERTIBLE, EGOLF, GOLF, GOLF ALLTRACK, GOLF R, GOLF SPORTWAGEN, GTI, JETTA, PASSAT, TIGUAN
Model Years2016–2018
Date IssuedNovember 24, 2017
Date Added to NHTSAApril 16, 2018
ComponentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Vehicles Affected31 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Tips to address MIB2 infotainment functionality concerns

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN ATLAS 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN BEETLE 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN BEETLE CONVERTIBLE 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF R 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF SPORTWAGEN 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GTI 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN JETTA 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN PASSAT 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN TIGUAN 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN BEETLE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN BEETLE CONVERTIBLE 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN EGOLF 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF ALLTRACK 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF R 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF SPORTWAGEN 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GTI 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN JETTA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN PASSAT 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN TIGUAN 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN BEETLE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN BEETLE CONVERTIBLE 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN EGOLF 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF R 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF SPORTWAGEN 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GTI 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN JETTA 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN PASSAT 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN TIGUAN 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2026 ELECTRICAL SYSTEM:WIRING Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (TT911708) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.