TSB: VOLKSWAGEN EGOLF, GOLF, GOLF SPORTWAGEN, GTI (2016)

Bulletin TT911602_2043106 — June 17, 2016

Bulletin Details

Bulletin IDTT911602_2043106
ManufacturerVOLKSWAGEN
ModelsEGOLF, GOLF, GOLF SPORTWAGEN, GTI
Model Years2016
Date IssuedJune 17, 2016
Date Added to NHTSAJune 16, 2017
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

REPAIR DIRECTION TO ADDRESS CONCERNS THAT MAY OCCUR DURING THE 91N9 UPDATE. THIS WILL ALLOW COMPLETION OF THE REPAIR, WITHOUT UNNECESSARY COMPONENT REPLACEMENT.

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN EGOLF 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN EGOLF 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VOLKSWAGEN EGOLF 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLKSWAGEN GOLF 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VOLKSWAGEN GOLF 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLKSWAGEN GOLF SPORTWAGEN 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GOLF SPORTWAGEN 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VOLKSWAGEN GOLF SPORTWAGEN 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLKSWAGEN GTI 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VOLKSWAGEN GTI 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VOLKSWAGEN GTI 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

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CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (TT911602_2043106) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.