TSB: VOLKSWAGEN TOUAREG (2011–2014)

Bulletin TT721201 — December 12, 2014

Bulletin Details

Bulletin IDTT721201
ManufacturerVOLKSWAGEN
ModelsTOUAREG
Model Years2011–2014
Date IssuedDecember 12, 2014
Date Added to NHTSAJuly 31, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected16 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

After replacement of the Driver seat control module (J810) the vehicle may not recognize the new module. The adaptation test plan may not set the seat module location properly and it may display as a passenger seat control module.

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN TOUAREG 2014 110000 ELECTRICAL SYSTEM
VOLKSWAGEN TOUAREG 2014 220000 SEATS
VOLKSWAGEN TOUAREG 2014 980000 UNKNOWN OR OTHER
VOLKSWAGEN TOUAREG 2014 114600 ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM
VOLKSWAGEN TOUAREG 2013 110000 ELECTRICAL SYSTEM
VOLKSWAGEN TOUAREG 2013 220000 SEATS
VOLKSWAGEN TOUAREG 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN TOUAREG 2013 114600 ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM
VOLKSWAGEN TOUAREG 2012 110000 ELECTRICAL SYSTEM
VOLKSWAGEN TOUAREG 2012 220000 SEATS
VOLKSWAGEN TOUAREG 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN TOUAREG 2012 114600 ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM
VOLKSWAGEN TOUAREG 2011 110000 ELECTRICAL SYSTEM
VOLKSWAGEN TOUAREG 2011 220000 SEATS
VOLKSWAGEN TOUAREG 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN TOUAREG 2011 114600 ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TAOS 2026 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
TAOS 2025 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
JETTA 2025 ELECTRICAL SYSTEM:WIRING Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (TT721201) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.