TSB: VOLKSWAGEN EOS (2010–2016)

Bulletin TT 611201 — July 22, 2016

Bulletin Details

Bulletin IDTT 611201
ManufacturerVOLKSWAGEN
ModelsEOS
Model Years2010–2016
Date IssuedJuly 22, 2016
Date Added to NHTSAJune 14, 2017
ComponentLATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
Vehicles Affected14 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

UPDATE TO MODEL YEAR APPLICABILITY.

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN EOS 2016 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2016 354000 EQUIPMENT:MECHANICAL
VOLKSWAGEN EOS 2015 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2015 354000 EQUIPMENT:MECHANICAL
VOLKSWAGEN EOS 2014 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2014 354000 EQUIPMENT:MECHANICAL
VOLKSWAGEN EOS 2013 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2013 354000 EQUIPMENT:MECHANICAL
VOLKSWAGEN EOS 2012 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2012 354000 EQUIPMENT:MECHANICAL
VOLKSWAGEN EOS 2011 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2011 354000 EQUIPMENT:MECHANICAL
VOLKSWAGEN EOS 2010 175200 LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
VOLKSWAGEN EOS 2010 354000 EQUIPMENT:MECHANICAL

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TAOS 2026 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
TAOS 2025 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (TT 611201) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.