TSB: MCI D4000, D4000 ISTV, D4000ISTV, D4005, D45 CRT LE, D4500, D4505, J3500, J4500 (2010–2019)

Bulletin TSIB 22-03 — May 3, 2022

Bulletin Details

Bulletin IDTSIB 22-03
ManufacturerMCI
ModelsD4000, D4000 ISTV, D4000ISTV, D4005, D45 CRT LE, D4500, D4505, J3500, J4500
Model Years2010–2019
Date IssuedMay 3, 2022
Date Added to NHTSAJune 1, 2022
ComponentSEATS
Vehicles Affected64 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.

Affected Vehicles

MakeModelYearComponent
MCI D4000 2019 220000 SEATS
MCI D4000 ISTV 2019 220000 SEATS
MCI D4005 2019 220000 SEATS
MCI D45 CRT LE 2019 220000 SEATS
MCI D4500 2019 220000 SEATS
MCI D4505 2019 220000 SEATS
MCI J3500 2019 220000 SEATS
MCI J4500 2019 220000 SEATS
MCI D4000 2018 220000 SEATS
MCI D4000ISTV 2018 220000 SEATS
MCI D4005 2018 220000 SEATS
MCI D45 CRT LE 2018 220000 SEATS
MCI D4500 2018 220000 SEATS
MCI D4505 2018 220000 SEATS
MCI J3500 2018 220000 SEATS
MCI J4500 2018 220000 SEATS
MCI D4000 2017 220000 SEATS
MCI D4000ISTV 2017 220000 SEATS
MCI D4005 2017 220000 SEATS
MCI D4500 2017 220000 SEATS
MCI D4505 2017 220000 SEATS
MCI J4500 2017 220000 SEATS
MCI D4000 2016 220000 SEATS
MCI D4000ISTV 2016 220000 SEATS
MCI D4005 2016 220000 SEATS
MCI D4500 2016 220000 SEATS
MCI D4505 2016 220000 SEATS
MCI J4500 2016 220000 SEATS
MCI D4000 2015 220000 SEATS
MCI D4000ISTV 2015 220000 SEATS
MCI D4005 2015 220000 SEATS
MCI D4500 2015 220000 SEATS
MCI D4505 2015 220000 SEATS
MCI J4500 2015 220000 SEATS
MCI D4000 2014 220000 SEATS
MCI D4000ISTV 2014 220000 SEATS
MCI D4005 2014 220000 SEATS
MCI D4500 2014 220000 SEATS
MCI D4505 2014 220000 SEATS
MCI J4500 2014 220000 SEATS
MCI D4000 2013 220000 SEATS
MCI D4000ISTV 2013 220000 SEATS
MCI D4005 2013 220000 SEATS
MCI D4500 2013 220000 SEATS
MCI D4505 2013 220000 SEATS
MCI J4500 2013 220000 SEATS
MCI D4000 2012 220000 SEATS
MCI D4000ISTV 2012 220000 SEATS
MCI D4005 2012 220000 SEATS
MCI D4500 2012 220000 SEATS
MCI D4505 2012 220000 SEATS
MCI J4500 2012 220000 SEATS
MCI D4000 2011 220000 SEATS
MCI D4000ISTV 2011 220000 SEATS
MCI D4005 2011 220000 SEATS
MCI D4500 2011 220000 SEATS
MCI D4505 2011 220000 SEATS
MCI J4500 2011 220000 SEATS
MCI D4000 2010 220000 SEATS
MCI D4000ISTV 2010 220000 SEATS
MCI D4005 2010 220000 SEATS
MCI D4500 2010 220000 SEATS
MCI D4505 2010 220000 SEATS
MCI J4500 2010 220000 SEATS

Related MCI Recalls

CampaignModelYearComponentSummary
E4500 1998 VISIBILITY:GLASS, SIDE/REAR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2006 VISIBILITY:GLASS, SIDE/REAR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2005 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2004 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2003 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MCI dealer. Bring this bulletin ID (TSIB 22-03) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.