TSB: CUMMINS ISX12, ISX15, PD7000, POWER GENERATOR, POWERDRIVE EV, QSX15

Bulletin TSB230149 — August 30, 2023

Bulletin Details

Bulletin IDTSB230149
ManufacturerCUMMINS
ModelsISX12, ISX15, PD7000, POWER GENERATOR, POWERDRIVE EV, QSX15
Date IssuedAugust 30, 2023
Date Added to NHTSAMarch 1, 2024
ComponentSTEERING
Vehicles Affected17 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Technical Service Bulletin describes the availability of new power steering pump. If the old steering pump is replaced with new one Part number 6386500 the hose fitting needs to be replaced too. This is an update to the previously subm

Affected Vehicles

MakeModelYearComponent
CUMMINS ISX12 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX12 980000 UNKNOWN OR OTHER
CUMMINS ISX12 061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
CUMMINS ISX15 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX15 980000 UNKNOWN OR OTHER
CUMMINS ISX15 061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
CUMMINS PD7000 061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
CUMMINS PD7000 980000 UNKNOWN OR OTHER
CUMMINS PD7000 060000 ENGINE AND ENGINE COOLING
CUMMINS POWER GENERATOR 061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
CUMMINS POWER GENERATOR 980000 UNKNOWN OR OTHER
CUMMINS POWER GENERATOR 060000 ENGINE AND ENGINE COOLING
CUMMINS POWERDRIVE EV 350000 EQUIPMENT
CUMMINS POWERDRIVE EV 010000 STEERING
CUMMINS QSX15 061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
CUMMINS QSX15 980000 UNKNOWN OR OTHER
CUMMINS QSX15 060000 ENGINE AND ENGINE COOLING

Related CUMMINS Recalls

CampaignModelYearComponentSummary
PD7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins, Inc. (Cummins) is recalling certain PD7000 Electric Drive, part numb...
PD7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins, Inc. (Cummins) is recalling certain PD7000 Electric Drive, part numb...
ACCELERA POWERDRIVE 7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins Inc. (Cummins) is recalling the high voltage battery packs in certain...
ACCELERA POWERDRIVE 7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins Inc. (Cummins) is recalling the high voltage battery packs in certain...
L9 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Cummins Inc. (Cummins) is recalling certain L9 diesel engines, part number D...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CUMMINS dealer. Bring this bulletin ID (TSB230149) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.