TSB: SMEAL AERIAL (1998–2019)

Bulletin TSB23-990-001 — August 4, 2023

Bulletin Details

Bulletin IDTSB23-990-001
ManufacturerSMEAL
ModelsAERIAL
Model Years1998–2019
Date IssuedAugust 4, 2023
Date Added to NHTSASeptember 11, 2023
ComponentPOWER TRAIN
Vehicles Affected22 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This service bulletin is about potential for a crack or broken fasteners of the rearward pump transmision mounts and provides instructions on installing improved pump transmission mounting plates and gussets.

Affected Vehicles

MakeModelYearComponent
SMEAL AERIAL 2019 100000 POWER TRAIN
SMEAL AERIAL 2018 100000 POWER TRAIN
SMEAL AERIAL 2017 100000 POWER TRAIN
SMEAL AERIAL 2016 100000 POWER TRAIN
SMEAL AERIAL 2015 100000 POWER TRAIN
SMEAL AERIAL 2014 100000 POWER TRAIN
SMEAL AERIAL 2013 100000 POWER TRAIN
SMEAL AERIAL 2012 100000 POWER TRAIN
SMEAL AERIAL 2011 100000 POWER TRAIN
SMEAL AERIAL 2010 100000 POWER TRAIN
SMEAL AERIAL 2009 100000 POWER TRAIN
SMEAL AERIAL 2008 100000 POWER TRAIN
SMEAL AERIAL 2007 100000 POWER TRAIN
SMEAL AERIAL 2006 100000 POWER TRAIN
SMEAL AERIAL 2005 100000 POWER TRAIN
SMEAL AERIAL 2004 100000 POWER TRAIN
SMEAL AERIAL 2003 100000 POWER TRAIN
SMEAL AERIAL 2002 100000 POWER TRAIN
SMEAL AERIAL 2001 100000 POWER TRAIN
SMEAL AERIAL 2000 100000 POWER TRAIN
SMEAL AERIAL 1999 100000 POWER TRAIN
SMEAL AERIAL 1998 100000 POWER TRAIN

Related SMEAL Recalls

CampaignModelYearComponentSummary
REAR MOUNT AERIAL 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform...
AERIAL 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform...
MID MOUNT AERIAL 2025 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform...
AERIAL 2026 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform...
MID MOUNT AERIAL 2024 EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDE... Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized SMEAL dealer. Bring this bulletin ID (TSB23-990-001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.