TSB: CUMMINS B, B6.7, ISB, ISB6.7, ISL 9, ISL9, ISX, ISX12, ISX15, L GAS PLUS, L9, X12, X15

Bulletin TSB210187 — September 30, 2021

Bulletin Details

Bulletin IDTSB210187
ManufacturerCUMMINS
ModelsB, B6.7, ISB, ISB6.7, ISL 9, ISL9, ISX, ISX12, ISX15, L GAS PLUS, L9, X12, X15
Date IssuedSeptember 30, 2021
Date Added to NHTSAApril 2, 2024
ComponentENGINE (PWS)
Vehicles Affected74 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Technical Service Bulletin describes the verification and resolution of a combination of one or all DEF header fault code(s) 3868, 4572 and/or 4677. Due to DEF header part shortages, an ECM calibration is being released that reduces in

Affected Vehicles

MakeModelYearComponent
CUMMINS B 070000 FUEL SYSTEM, GASOLINE
CUMMINS B 080000 FUEL SYSTEM, DIESEL
CUMMINS B6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS B6.7 080000 FUEL SYSTEM, DIESEL
CUMMINS B6.7 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS B6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS B6.7 350000 EQUIPMENT
CUMMINS B6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS B6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS B6.7 060000 ENGINE (PWS)
CUMMINS B6.7 060000 ENGINE (PWS)
CUMMINS B6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS ISB 070000 FUEL SYSTEM, GASOLINE
CUMMINS ISB 080000 FUEL SYSTEM, DIESEL
CUMMINS ISB6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS ISB6.7 080000 FUEL SYSTEM, DIESEL
CUMMINS ISB6.7 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS ISB6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS ISB6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS ISB6.7 060000 ENGINE AND ENGINE COOLING
CUMMINS ISL 9 060000 ENGINE AND ENGINE COOLING
CUMMINS ISL 9 080000 FUEL SYSTEM, DIESEL
CUMMINS ISL 9 070000 FUEL SYSTEM, GASOLINE
CUMMINS ISL 9 060000 ENGINE AND ENGINE COOLING
CUMMINS ISL9 080000 FUEL SYSTEM, DIESEL
CUMMINS ISL9 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS ISL9 060000 ENGINE AND ENGINE COOLING
CUMMINS ISL9 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX 070000 FUEL SYSTEM, GASOLINE
CUMMINS ISX 080000 FUEL SYSTEM, DIESEL
CUMMINS ISX12 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX12 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX12 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX12 080000 FUEL SYSTEM, DIESEL
CUMMINS ISX12 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS ISX12 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX15 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX15 080000 FUEL SYSTEM, DIESEL
CUMMINS ISX15 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX15 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS ISX15 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX15 060000 ENGINE AND ENGINE COOLING
CUMMINS L GAS PLUS 080000 FUEL SYSTEM, DIESEL
CUMMINS L GAS PLUS 070000 FUEL SYSTEM, GASOLINE
CUMMINS L9 060000 ENGINE AND ENGINE COOLING
CUMMINS L9 060000 ENGINE AND ENGINE COOLING
CUMMINS L9 060000 ENGINE AND ENGINE COOLING
CUMMINS L9 060000 ENGINE (PWS)
CUMMINS L9 060000 ENGINE (PWS)
CUMMINS L9 080000 FUEL SYSTEM, DIESEL
CUMMINS L9 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS L9 060000 ENGINE AND ENGINE COOLING
CUMMINS L9 350000 EQUIPMENT
CUMMINS L9 060000 ENGINE AND ENGINE COOLING
CUMMINS X12 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS X12 060000 ENGINE AND ENGINE COOLING
CUMMINS X12 060000 ENGINE AND ENGINE COOLING
CUMMINS X12 060000 ENGINE (PWS)
CUMMINS X12 060000 ENGINE AND ENGINE COOLING
CUMMINS X12 060000 ENGINE (PWS)
CUMMINS X12 060000 ENGINE AND ENGINE COOLING
CUMMINS X12 350000 EQUIPMENT
CUMMINS X12 060000 ENGINE AND ENGINE COOLING
CUMMINS X12 080000 FUEL SYSTEM, DIESEL
CUMMINS X15 060000 ENGINE AND ENGINE COOLING
CUMMINS X15 350000 EQUIPMENT
CUMMINS X15 060000 ENGINE (PWS)
CUMMINS X15 060000 ENGINE AND ENGINE COOLING
CUMMINS X15 060000 ENGINE AND ENGINE COOLING
CUMMINS X15 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CUMMINS X15 060000 ENGINE (PWS)
CUMMINS X15 080000 FUEL SYSTEM, DIESEL
CUMMINS X15 060000 ENGINE AND ENGINE COOLING
CUMMINS X15 060000 ENGINE AND ENGINE COOLING

Related CUMMINS Recalls

CampaignModelYearComponentSummary
PD7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins, Inc. (Cummins) is recalling certain PD7000 Electric Drive, part numb...
PD7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins, Inc. (Cummins) is recalling certain PD7000 Electric Drive, part numb...
ACCELERA POWERDRIVE 7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins Inc. (Cummins) is recalling the high voltage battery packs in certain...
ACCELERA POWERDRIVE 7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins Inc. (Cummins) is recalling the high voltage battery packs in certain...
L9 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Cummins Inc. (Cummins) is recalling certain L9 diesel engines, part number D...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CUMMINS dealer. Bring this bulletin ID (TSB210187) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.