TSB: NEWMAR CANYON STAR CA, DUTCH AIRE DP, DUTCH STAR DP, ESSEX DP, GRAND STAR CA, KOUNTRY STAR CA, KOUNTRY STAR DP, KOUNTRY STAR FW, MOUNTAIN AIRE CA, MOUNTAIN AIRE DP, NORTHERN STAR DP, SCOTTSDALE CA, VENTANA DP (2003–2011)

Bulletin TSB-377 — September 30, 2010

Bulletin Details

Bulletin IDTSB-377
ManufacturerNEWMAR
ModelsCANYON STAR CA, DUTCH AIRE DP, DUTCH STAR DP, ESSEX DP, GRAND STAR CA, KOUNTRY STAR CA, KOUNTRY STAR DP, KOUNTRY STAR FW, MOUNTAIN AIRE CA, MOUNTAIN AIRE DP, NORTHERN STAR DP, SCOTTSDALE CA, VENTANA DP
Model Years2003–2011
Date IssuedSeptember 30, 2010
Date Added to NHTSAApril 18, 2011
ComponentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicles Affected63 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

NEWMAR: WARRANTY CLAIM MAY BE DENIED BY EVANS TEMPCON, IF WARRANTY PARTS NOT REPLACED WITH ORIGINAL OEM PART. *PE

Affected Vehicles

MakeModelYearComponent
NEWMAR CANYON STAR CA 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR VENTANA DP 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR CANYON STAR CA 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH AIRE DP 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR VENTANA DP 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR CANYON STAR CA 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH AIRE DP 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR GRAND STAR CA 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR VENTANA DP 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR CANYON STAR CA 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR GRAND STAR CA 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR DP 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR VENTANA DP 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR CANYON STAR CA 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR CA 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR DP 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE CA 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR VENTANA DP 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR CA 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR DP 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE CA 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR VENTANA DP 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR CA 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR DP 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR FW 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE CA 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR NORTHERN STAR DP 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR CA 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR DP 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE CA 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR NORTHERN STAR DP 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR SCOTTSDALE CA 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR DUTCH STAR DP 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR ESSEX DP 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR CA 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR KOUNTRY STAR DP 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE CA 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR MOUNTAIN AIRE DP 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NEWMAR SCOTTSDALE CA 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NEWMAR dealer. Bring this bulletin ID (TSB-377) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.