TSB: NEWMAR DUTCH STAR DP, MOUNTAIN AIRE DP, VENTANA DP (2008–2011)

Bulletin TSB-374 — September 24, 2010

Bulletin Details

Bulletin IDTSB-374
ManufacturerNEWMAR
ModelsDUTCH STAR DP, MOUNTAIN AIRE DP, VENTANA DP
Model Years2008–2011
Date IssuedSeptember 24, 2010
Date Added to NHTSAApril 18, 2011
ComponentEQUIPMENT
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

NEWMAR: LIMITED QUANTITY OF UNITS WITH DOMETIC AWNINGS 198 OR OVER THAT WERE INSTALLED WITH 1 ANTI BILLOW STUD. DUE TO POTENTIAL RISK OF DAMAGE WHILE IN TRANSIT, AN UPGRADE KIT IS REQUESTED TO BE INSTALLED. *PE

Affected Vehicles

MakeModelYearComponent
NEWMAR DUTCH STAR DP 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR DUTCH STAR DP 2011 350000 EQUIPMENT
NEWMAR MOUNTAIN AIRE DP 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR MOUNTAIN AIRE DP 2011 350000 EQUIPMENT
NEWMAR VENTANA DP 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR VENTANA DP 2011 350000 EQUIPMENT
NEWMAR DUTCH STAR DP 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR DUTCH STAR DP 2010 350000 EQUIPMENT
NEWMAR MOUNTAIN AIRE DP 2010 350000 EQUIPMENT
NEWMAR MOUNTAIN AIRE DP 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR VENTANA DP 2010 350000 EQUIPMENT
NEWMAR VENTANA DP 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR DUTCH STAR DP 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR DUTCH STAR DP 2009 350000 EQUIPMENT
NEWMAR MOUNTAIN AIRE DP 2009 350000 EQUIPMENT
NEWMAR MOUNTAIN AIRE DP 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR VENTANA DP 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR VENTANA DP 2009 350000 EQUIPMENT
NEWMAR DUTCH STAR DP 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR DUTCH STAR DP 2008 350000 EQUIPMENT
NEWMAR MOUNTAIN AIRE DP 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR MOUNTAIN AIRE DP 2008 350000 EQUIPMENT
NEWMAR VENTANA DP 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
NEWMAR VENTANA DP 2008 350000 EQUIPMENT

Related NEWMAR Recalls

CampaignModelYearComponentSummary
FREEDOM AIRE 2026 STRUCTURE:BODY Newmar Corporation (Newmar) is recalling certain 2026 Freedom Aire motorhomes...
FREEDOM AIRE 2026 EQUIPMENT:OTHER:LABELS Newmar Corporation (Newmar) is recalling certain 2026 Freedom Aire motorhomes...
BAY STAR 2018 STRUCTURE:BODY:HOOD:HINGE AND ATTACHM... Newmar Corporation (Newmar) is recalling certain 2018-2026 Bay Star and Bay S...
BAY STAR 2019 STRUCTURE:BODY:HOOD:HINGE AND ATTACHM... Newmar Corporation (Newmar) is recalling certain 2018-2026 Bay Star and Bay S...
BAY STAR SPORT 2026 STRUCTURE:BODY:HOOD:HINGE AND ATTACHM... Newmar Corporation (Newmar) is recalling certain 2018-2026 Bay Star and Bay S...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NEWMAR dealer. Bring this bulletin ID (TSB-374) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.