TSB: MCI D SERIES, E SERIES, J SERIES (1998–2008)

Bulletin TSB-3019 — July 6, 2009

Bulletin Details

Bulletin IDTSB-3019
ManufacturerMCI
ModelsD SERIES, E SERIES, J SERIES
Model Years1998–2008
Date IssuedJuly 6, 2009
Date Added to NHTSADecember 22, 2009
ComponentSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

MOTORCOACH INC.: MERITOR WABCO HAS RELEASED PRODUCT INFORMATION LETTER #507 WHICH DETAILS AN INSPECTION OF THE DISC BRAKE PAD CONTRACT SURFACES. THE INSPECTION APPLIES TO ALL MCI COACHES FITTED WITH DISCPLUS EX225 BRAKES.

Affected Vehicles

MakeModelYearComponent
MCI E SERIES 2008 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2008 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2007 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2007 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2006 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2006 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2005 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2005 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2004 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2004 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2003 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2003 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2002 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2002 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 2001 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 2001 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 1998 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 1998 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI D SERIES 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI D SERIES 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI E SERIES 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI E SERIES 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MCI J SERIES 045200 SERVICE BRAKES, AIR:DISC:PADS
MCI J SERIES 034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Related MCI Recalls

CampaignModelYearComponentSummary
E4500 1998 VISIBILITY:GLASS, SIDE/REAR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2006 VISIBILITY:GLASS, SIDE/REAR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2005 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2004 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...
D4500 2003 STRUCTURE:BODY:DOOR Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E45...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MCI dealer. Bring this bulletin ID (TSB-3019) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.