TSB: KIA CADENZA, CARNIVAL, EV6, EV9, FORTE, K5, K900, NIRO, NIRO EV, NIRO PHEV, OPTIMA, OPTIMA HYBRID, OPTIMA PHEV, RIO, SEDONA, SELTOS, SORENTO, SORENTO HYBRID, SORENTO PHEV, SOUL, SOUL EV, SPORTAGE, SPORTAGE HYBRID, SPORTAGE PHEV, STINGER, TELLURIDE (2020-2024)

Bulletin TSB_ELE303_R2 - February 9, 2024

Bulletin Details

Bulletin IDTSB_ELE303_R2
ManufacturerKIA
ModelsCADENZA, CARNIVAL, EV6, EV9, FORTE, K5, K900, NIRO, NIRO EV, NIRO PHEV, OPTIMA, OPTIMA HYBRID, OPTIMA PHEV, RIO, SEDONA, SELTOS, SORENTO, SORENTO HYBRID, SORENTO PHEV, SOUL, SOUL EV, SPORTAGE, SPORTAGE HYBRID, SPORTAGE PHEV, STINGER, TELLURIDE
Model Years2020-2024
Date IssuedFebruary 9, 2024
Date Added to NHTSAMarch 1, 2024
ComponentELECTRICAL SYSTEM
Vehicles Affected85 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

Affected Vehicles

MakeModelYearComponent
KIA CARNIVAL 2024 110000 ELECTRICAL SYSTEM
KIA EV6 2024 110000 ELECTRICAL SYSTEM
KIA EV9 2024 110000 ELECTRICAL SYSTEM
KIA FORTE 2024 110000 ELECTRICAL SYSTEM
KIA K5 2024 110000 ELECTRICAL SYSTEM
KIA NIRO 2024 110000 ELECTRICAL SYSTEM
KIA NIRO EV 2024 110000 ELECTRICAL SYSTEM
KIA NIRO PHEV 2024 110000 ELECTRICAL SYSTEM
KIA SELTOS 2024 110000 ELECTRICAL SYSTEM
KIA SORENTO 2024 110000 ELECTRICAL SYSTEM
KIA SORENTO HYBRID 2024 110000 ELECTRICAL SYSTEM
KIA SORENTO PHEV 2024 110000 ELECTRICAL SYSTEM
KIA SOUL 2024 110000 ELECTRICAL SYSTEM
KIA SPORTAGE 2024 110000 ELECTRICAL SYSTEM
KIA SPORTAGE HYBRID 2024 110000 ELECTRICAL SYSTEM
KIA SPORTAGE PHEV 2024 110000 ELECTRICAL SYSTEM
KIA TELLURIDE 2024 110000 ELECTRICAL SYSTEM
KIA CARNIVAL 2023 110000 ELECTRICAL SYSTEM
KIA EV6 2023 110000 ELECTRICAL SYSTEM
KIA FORTE 2023 110000 ELECTRICAL SYSTEM
KIA K5 2023 110000 ELECTRICAL SYSTEM
KIA NIRO 2023 110000 ELECTRICAL SYSTEM
KIA NIRO EV 2023 110000 ELECTRICAL SYSTEM
KIA NIRO PHEV 2023 110000 ELECTRICAL SYSTEM
KIA RIO 2023 110000 ELECTRICAL SYSTEM
KIA SELTOS 2023 110000 ELECTRICAL SYSTEM
KIA SORENTO 2023 110000 ELECTRICAL SYSTEM
KIA SORENTO HYBRID 2023 110000 ELECTRICAL SYSTEM
KIA SORENTO PHEV 2023 110000 ELECTRICAL SYSTEM
KIA SOUL 2023 110000 ELECTRICAL SYSTEM
KIA SPORTAGE 2023 110000 ELECTRICAL SYSTEM
KIA SPORTAGE HYBRID 2023 110000 ELECTRICAL SYSTEM
KIA SPORTAGE PHEV 2023 110000 ELECTRICAL SYSTEM
KIA STINGER 2023 110000 ELECTRICAL SYSTEM
KIA TELLURIDE 2023 110000 ELECTRICAL SYSTEM
KIA CARNIVAL 2022 110000 ELECTRICAL SYSTEM
KIA EV6 2022 110000 ELECTRICAL SYSTEM
KIA FORTE 2022 110000 ELECTRICAL SYSTEM
KIA K5 2022 110000 ELECTRICAL SYSTEM
KIA NIRO 2022 110000 ELECTRICAL SYSTEM
KIA NIRO EV 2022 110000 ELECTRICAL SYSTEM
KIA NIRO PHEV 2022 110000 ELECTRICAL SYSTEM
KIA RIO 2022 110000 ELECTRICAL SYSTEM
KIA SELTOS 2022 110000 ELECTRICAL SYSTEM
KIA SORENTO 2022 110000 ELECTRICAL SYSTEM
KIA SORENTO HYBRID 2022 110000 ELECTRICAL SYSTEM
KIA SORENTO PHEV 2022 110000 ELECTRICAL SYSTEM
KIA SOUL 2022 110000 ELECTRICAL SYSTEM
KIA SPORTAGE 2022 110000 ELECTRICAL SYSTEM
KIA STINGER 2022 110000 ELECTRICAL SYSTEM
KIA TELLURIDE 2022 110000 ELECTRICAL SYSTEM
KIA CADENZA 2021 110000 ELECTRICAL SYSTEM
KIA CARNIVAL 2021 110000 ELECTRICAL SYSTEM
KIA FORTE 2021 110000 ELECTRICAL SYSTEM
KIA K5 2021 110000 ELECTRICAL SYSTEM
KIA K900 2021 110000 ELECTRICAL SYSTEM
KIA NIRO 2021 110000 ELECTRICAL SYSTEM
KIA NIRO EV 2021 110000 ELECTRICAL SYSTEM
KIA NIRO PHEV 2021 110000 ELECTRICAL SYSTEM
KIA RIO 2021 110000 ELECTRICAL SYSTEM
KIA SEDONA 2021 110000 ELECTRICAL SYSTEM
KIA SELTOS 2021 110000 ELECTRICAL SYSTEM
KIA SORENTO 2021 110000 ELECTRICAL SYSTEM
KIA SORENTO HYBRID 2021 110000 ELECTRICAL SYSTEM
KIA SOUL 2021 110000 ELECTRICAL SYSTEM
KIA SPORTAGE 2021 110000 ELECTRICAL SYSTEM
KIA STINGER 2021 110000 ELECTRICAL SYSTEM
KIA TELLURIDE 2021 110000 ELECTRICAL SYSTEM
KIA CADENZA 2020 110000 ELECTRICAL SYSTEM
KIA FORTE 2020 110000 ELECTRICAL SYSTEM
KIA K900 2020 110000 ELECTRICAL SYSTEM
KIA NIRO 2020 110000 ELECTRICAL SYSTEM
KIA NIRO EV 2020 110000 ELECTRICAL SYSTEM
KIA NIRO PHEV 2020 110000 ELECTRICAL SYSTEM
KIA OPTIMA 2020 110000 ELECTRICAL SYSTEM
KIA OPTIMA HYBRID 2020 110000 ELECTRICAL SYSTEM
KIA OPTIMA PHEV 2020 110000 ELECTRICAL SYSTEM
KIA RIO 2020 110000 ELECTRICAL SYSTEM
KIA SEDONA 2020 110000 ELECTRICAL SYSTEM
KIA SORENTO 2020 110000 ELECTRICAL SYSTEM
KIA SOUL 2020 110000 ELECTRICAL SYSTEM
KIA SOUL EV 2020 110000 ELECTRICAL SYSTEM
KIA SPORTAGE 2020 110000 ELECTRICAL SYSTEM
KIA STINGER 2020 110000 ELECTRICAL SYSTEM
KIA TELLURIDE 2020 110000 ELECTRICAL SYSTEM

Related KIA Recalls

CampaignModelYearComponentSummary
EV9 2026 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to im...
EV9 2025 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to im...
TELLURIDE 2022 SEATS:FRONT ASSEMBLY:POWER ADJUST Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. Th...
TELLURIDE 2023 SEATS:FRONT ASSEMBLY:POWER ADJUST Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. Th...
TELLURIDE 2020 SEATS:FRONT ASSEMBLY:POWER ADJUST Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. Th...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KIA dealer. Bring this bulletin ID (TSB_ELE303_R2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.