TSB: KIA K5, OPTIMA, SORENTO (2016–2022)

Bulletin TSB_CHA106 — August 13, 2021

Bulletin Details

Bulletin IDTSB_CHA106
ManufacturerKIA
ModelsK5, OPTIMA, SORENTO
Model Years2016–2022
Date IssuedAugust 13, 2021
Date Added to NHTSAAugust 24, 2021
ComponentSTEERING
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM - This bulletin provides information regarding the availability of partial repair (depending on faulty components) of the Dual Pinion Motor Dri

Affected Vehicles

MakeModelYearComponent
KIA K5 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA K5 2022 350000 EQUIPMENT
KIA K5 2022 010000 STEERING
KIA K5 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA K5 2021 350000 EQUIPMENT
KIA K5 2021 010000 STEERING
KIA OPTIMA 2020 010000 STEERING
KIA OPTIMA 2020 350000 EQUIPMENT
KIA OPTIMA 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2020 350000 EQUIPMENT
KIA SORENTO 2020 010000 STEERING
KIA OPTIMA 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA OPTIMA 2019 350000 EQUIPMENT
KIA OPTIMA 2019 010000 STEERING
KIA SORENTO 2019 010000 STEERING
KIA SORENTO 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2019 350000 EQUIPMENT
KIA OPTIMA 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA OPTIMA 2018 350000 EQUIPMENT
KIA OPTIMA 2018 010000 STEERING
KIA SORENTO 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2018 350000 EQUIPMENT
KIA SORENTO 2018 010000 STEERING
KIA OPTIMA 2017 010000 STEERING
KIA OPTIMA 2017 350000 EQUIPMENT
KIA OPTIMA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2017 350000 EQUIPMENT
KIA SORENTO 2017 010000 STEERING
KIA OPTIMA 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA OPTIMA 2016 350000 EQUIPMENT
KIA OPTIMA 2016 010000 STEERING
KIA SORENTO 2016 010000 STEERING
KIA SORENTO 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
KIA SORENTO 2016 350000 EQUIPMENT

Related KIA Recalls

CampaignModelYearComponentSummary
CARNIVAL 2024 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fue...
CARNIVAL 2023 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fue...
CARNIVAL 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fue...
CARNIVAL 2025 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fue...
CARNIVAL 2026 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fue...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KIA dealer. Bring this bulletin ID (TSB_CHA106) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.