TSB: EMBER DAZZLE, OVERLAND SERIES, RIZE, SANCTUARY, SCOPE, SEQUENCE, TELLARO, TOURING EDITION, TRANQUILITY, TWIST (2022-2024)

Bulletin TSB 23-02 - May 3, 2023

Bulletin Details

Bulletin IDTSB 23-02
ManufacturerEMBER
ModelsDAZZLE, OVERLAND SERIES, RIZE, SANCTUARY, SCOPE, SEQUENCE, TELLARO, TOURING EDITION, TRANQUILITY, TWIST
Model Years2022-2024
Date IssuedMay 3, 2023
Date Added to NHTSAAugust 31, 2023
ComponentSEAT BELTS
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Instructions on installing a spacer to improve the engagement of the latch for the murphy bed platform.

Affected Vehicles

MakeModelYearComponent
THOR MOTOR COACH DAZZLE 2024 150000 SEAT BELTS
THOR MOTOR COACH RIZE 2024 150000 SEAT BELTS
THOR MOTOR COACH SCOPE 2024 150000 SEAT BELTS
THOR MOTOR COACH TWIST 2024 150000 SEAT BELTS
THOR MOTOR COACH DAZZLE 2023 150000 SEAT BELTS
EMBER OVERLAND SERIES 2023 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
EMBER OVERLAND SERIES 2023 170000 LATCHES/LOCKS/LINKAGES
THOR MOTOR COACH RIZE 2023 150000 SEAT BELTS
THOR MOTOR COACH SANCTUARY 2023 150000 SEAT BELTS
THOR MOTOR COACH SCOPE 2023 150000 SEAT BELTS
THOR MOTOR COACH SEQUENCE 2023 150000 SEAT BELTS
THOR MOTOR COACH TELLARO 2023 150000 SEAT BELTS
EMBER TOURING EDITION 2023 170000 LATCHES/LOCKS/LINKAGES
EMBER TOURING EDITION 2023 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THOR MOTOR COACH TRANQUILITY 2023 150000 SEAT BELTS
THOR MOTOR COACH TWIST 2023 150000 SEAT BELTS
EMBER OVERLAND SERIES 2022 170000 LATCHES/LOCKS/LINKAGES
EMBER OVERLAND SERIES 2022 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THOR MOTOR COACH SANCTUARY 2022 150000 SEAT BELTS
THOR MOTOR COACH TRANQUILITY 2022 150000 SEAT BELTS

Related EMBER Recalls

CampaignModelYearComponentSummary
TOURING EDITION 2026 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Ember Recreational Vehicles, INC. (Ember) is recalling certain 2026-2027 Tour...
TOURING EDITION 2027 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Ember Recreational Vehicles, INC. (Ember) is recalling certain 2026-2027 Tour...
E-SERIES 2026 EQUIPMENT:OTHER:LABELS Ember Recreational Vehicles, INC (Ember) is recalling certain 2026 E-Series a...
OVERLAND SERIES 2026 EQUIPMENT:OTHER:LABELS Ember Recreational Vehicles, INC (Ember) is recalling certain 2026 E-Series a...
E-SERIES 2023 EQUIPMENT:OTHER:LABELS Ember Recreational Vehicles, INC (Ember) is recalling certain 2023-2024 Overl...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized EMBER dealer. Bring this bulletin ID (TSB 23-02) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.