TSB: VOLVO S60, S60H, S90, S90H, V60, XC40, XC40H, XC60, XC60H, XC90, XC90H (2018–2019)

Bulletin TJ31602 9 3 2019 — August 31, 2019

Bulletin Details

Bulletin IDTJ31602 9 3 2019
ManufacturerVOLVO
ModelsS60, S60H, S90, S90H, V60, XC40, XC40H, XC60, XC60H, XC90, XC90H
Model Years2018–2019
Date IssuedAugust 31, 2019
Date Added to NHTSASeptember 23, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected51 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if

Affected Vehicles

MakeModelYearComponent
VOLVO S60 2019 110000 ELECTRICAL SYSTEM
VOLVO S60 2019 350000 EQUIPMENT
VOLVO S60 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO S60H 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO S60H 2019 350000 EQUIPMENT
VOLVO S60H 2019 110000 ELECTRICAL SYSTEM
VOLVO S90 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO S90 2019 350000 EQUIPMENT
VOLVO S90 2019 110000 ELECTRICAL SYSTEM
VOLVO S90H 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO S90H 2019 350000 EQUIPMENT
VOLVO S90H 2019 110000 ELECTRICAL SYSTEM
VOLVO V60 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO V60 2019 350000 EQUIPMENT
VOLVO V60 2019 110000 ELECTRICAL SYSTEM
VOLVO XC40 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO XC40 2019 350000 EQUIPMENT
VOLVO XC40 2019 110000 ELECTRICAL SYSTEM
VOLVO XC40H 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO XC40H 2019 350000 EQUIPMENT
VOLVO XC40H 2019 110000 ELECTRICAL SYSTEM
VOLVO XC60 2019 350000 EQUIPMENT
VOLVO XC60 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO XC60 2019 110000 ELECTRICAL SYSTEM
VOLVO XC60H 2019 110000 ELECTRICAL SYSTEM
VOLVO XC60H 2019 350000 EQUIPMENT
VOLVO XC60H 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO XC90 2019 350000 EQUIPMENT
VOLVO XC90 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO XC90 2019 110000 ELECTRICAL SYSTEM
VOLVO XC90H 2019 110000 ELECTRICAL SYSTEM
VOLVO XC90H 2019 350000 EQUIPMENT
VOLVO XC90H 2019 353000 EQUIPMENT:ELECTRICAL
VOLVO S90 2018 353000 EQUIPMENT:ELECTRICAL
VOLVO S90 2018 350000 EQUIPMENT
VOLVO S90 2018 110000 ELECTRICAL SYSTEM
VOLVO S90H 2018 353000 EQUIPMENT:ELECTRICAL
VOLVO S90H 2018 110000 ELECTRICAL SYSTEM
VOLVO S90H 2018 350000 EQUIPMENT
VOLVO XC60 2018 353000 EQUIPMENT:ELECTRICAL
VOLVO XC60 2018 350000 EQUIPMENT
VOLVO XC60 2018 110000 ELECTRICAL SYSTEM
VOLVO XC60H 2018 353000 EQUIPMENT:ELECTRICAL
VOLVO XC60H 2018 350000 EQUIPMENT
VOLVO XC60H 2018 110000 ELECTRICAL SYSTEM
VOLVO XC90 2018 353000 EQUIPMENT:ELECTRICAL
VOLVO XC90 2018 350000 EQUIPMENT
VOLVO XC90 2018 110000 ELECTRICAL SYSTEM
VOLVO XC90H 2018 353000 EQUIPMENT:ELECTRICAL
VOLVO XC90H 2018 350000 EQUIPMENT
VOLVO XC90H 2018 110000 ELECTRICAL SYSTEM

Related VOLVO Recalls

CampaignModelYearComponentSummary
VNL (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLVO dealer. Bring this bulletin ID (TJ31602 9 3 2019) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.