TSB: ALLISON 1000 SERIES TRANSMISSION, 2000 SERIES TRANSMISSION, T170, T270, T370 (2007–2008)

Bulletin TIB-26-18 — September 30, 2009

Bulletin Details

Bulletin IDTIB-26-18
ManufacturerALLISON
Models1000 SERIES TRANSMISSION, 2000 SERIES TRANSMISSION, T170, T270, T370
Model Years2007–2008
Date IssuedSeptember 30, 2009
Date Added to NHTSAJanuary 4, 2010
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

KENWORTH: AUTOMATIC TRANSMISSION WILL NOT SHIFT PROPERLY, BUT CHECK TRANSMISSION WARNING LAMP DOES NOT ILLUMINATE, AND THE SELECT AND MONITOR DISPLAYS DO NOT AGREE (EG: D SELECTED AND N MONITOR DISPLAY). CHASSIS EQUIPPED WITH ALLISON 1000

Affected Vehicles

MakeModelYearComponent
KENWORTH T170 2008 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
KENWORTH T270 2008 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
KENWORTH T370 2008 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
KENWORTH T170 2007 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
KENWORTH T270 2007 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
KENWORTH T370 2007 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
ALLISON 1000 SERIES TRANSMISSION 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
ALLISON 2000 SERIES TRANSMISSION 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Related ALLISON Recalls

CampaignModelYearComponentSummary
H 40 EP TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION Allison Transmission, Inc. (ATI) is recalling certain Drive Units: H 50 EP (p...
H 50 EP TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION Allison Transmission, Inc. (ATI) is recalling certain Drive Units: H 50 EP (p...
H 40 EP TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION Allison Transmission, Inc. (ATI) is recalling certain Drive Units: H 50 EP (p...
H 50 EP TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION Allison Transmission, Inc. (ATI) is recalling certain Drive Units: H 50 EP (p...
H 40 EP TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION Allison Transmission, Inc. (Allison) is recalling certain H 50 EP, H 40 EP, H...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALLISON dealer. Bring this bulletin ID (TIB-26-18) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.