TSB: SUBARU CROSSTREK, FORESTER, IMPREZA (2012–2018)

Bulletin Subaru Owner Let — July 26, 2021

Bulletin Details

Bulletin IDSubaru Owner Let
ManufacturerSUBARU
ModelsCROSSTREK, FORESTER, IMPREZA
Model Years2012–2018
Date IssuedJuly 26, 2021
Date Added to NHTSAAugust 4, 2021
ComponentSTEERING
Vehicles Affected30 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

As part of Subaru of Americaa??s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehiclea??s Electronic Power Steering Gear Box Assembly.

Affected Vehicles

MakeModelYearComponent
SUBARU FORESTER 2018 350000 EQUIPMENT
SUBARU FORESTER 2018 010000 STEERING
SUBARU CROSSTREK 2017 350000 EQUIPMENT
SUBARU CROSSTREK 2017 010000 STEERING
SUBARU FORESTER 2017 350000 EQUIPMENT
SUBARU FORESTER 2017 010000 STEERING
SUBARU CROSSTREK 2016 350000 EQUIPMENT
SUBARU CROSSTREK 2016 010000 STEERING
SUBARU FORESTER 2016 350000 EQUIPMENT
SUBARU FORESTER 2016 010000 STEERING
SUBARU IMPREZA 2016 350000 EQUIPMENT
SUBARU IMPREZA 2016 010000 STEERING
SUBARU CROSSTREK 2015 010000 STEERING
SUBARU CROSSTREK 2015 350000 EQUIPMENT
SUBARU FORESTER 2015 350000 EQUIPMENT
SUBARU FORESTER 2015 010000 STEERING
SUBARU IMPREZA 2015 010000 STEERING
SUBARU IMPREZA 2015 350000 EQUIPMENT
SUBARU CROSSTREK 2014 350000 EQUIPMENT
SUBARU CROSSTREK 2014 010000 STEERING
SUBARU FORESTER 2014 350000 EQUIPMENT
SUBARU FORESTER 2014 010000 STEERING
SUBARU IMPREZA 2014 350000 EQUIPMENT
SUBARU IMPREZA 2014 010000 STEERING
SUBARU CROSSTREK 2013 350000 EQUIPMENT
SUBARU CROSSTREK 2013 010000 STEERING
SUBARU IMPREZA 2013 010000 STEERING
SUBARU IMPREZA 2013 350000 EQUIPMENT
SUBARU IMPREZA 2012 350000 EQUIPMENT
SUBARU IMPREZA 2012 010000 STEERING

Related SUBARU Recalls

CampaignModelYearComponentSummary
FORESTER HYBRID 2025 FUEL SYSTEM, GASOLINE:STORAGE:TANK AS... Subaru of America, Inc. is recalling certain 2026 Crosstrek hybrid, and 2025 ...
CROSSTREK HYBRID 2026 FUEL SYSTEM, GASOLINE:STORAGE:TANK AS... Subaru of America, Inc. is recalling certain 2026 Crosstrek hybrid, and 2025 ...
FORESTER 2026 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Subaru of America, Inc. (Subaru) is recalling certain 2026 Forester vehicles....
SOLTERRA 2025 BACK OVER PREVENTION:DISPLAY FUNCTION Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2...
SOLTERRA 2023 BACK OVER PREVENTION:DISPLAY FUNCTION Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized SUBARU dealer. Bring this bulletin ID (Subaru Owner Let) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.