TSB: LINCOLN CONTINENTAL, MKC, MKX, MKZ (2015–2017)

Bulletin SSM 47160 — March 15, 2018

Bulletin Details

Bulletin IDSSM 47160
ManufacturerLINCOLN
ModelsCONTINENTAL, MKC, MKX, MKZ
Model Years2015–2017
Date IssuedMarch 15, 2018
Date Added to NHTSAMay 21, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected9 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user authorizati

Affected Vehicles

MakeModelYearComponent
LINCOLN CONTINENTAL 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2015 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2015 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LINCOLN dealer. Bring this bulletin ID (SSM 47160) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.