TSB: LINCOLN MKC (2016–2018)

Bulletin SSM 46998 — January 5, 2018

Bulletin Details

Bulletin IDSSM 46998
ManufacturerLINCOLN
ModelsMKC
Model Years2016–2018
Date IssuedJanuary 5, 2018
Date Added to NHTSAJune 11, 2018
ComponentELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. This may occur after the vehicle has experienc

Affected Vehicles

MakeModelYearComponent
LINCOLN MKC 2018 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
LINCOLN MKC 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN MKC 2018 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
LINCOLN MKC 2018 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
LINCOLN MKC 2017 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
LINCOLN MKC 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN MKC 2017 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
LINCOLN MKC 2017 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
LINCOLN MKC 2016 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
LINCOLN MKC 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN MKC 2016 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
LINCOLN MKC 2016 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LINCOLN dealer. Bring this bulletin ID (SSM 46998) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.