TSB: CUMMINS 4900, X15 (2015–2021)

Bulletin SS1034681 — March 23, 2020

Bulletin Details

Bulletin IDSS1034681
ManufacturerCUMMINS
Models4900, X15
Model Years2015–2021
Date IssuedMarch 23, 2020
Date Added to NHTSAMarch 23, 2020
ComponentENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service Solution for Lower Radiator Pipe Rubbing on X15 Cummins engine. Due to limited clearance, the lower radiator pipe may rub on the engine block and lower radiator hose may rub on the front engine support causing radiator coolant leaka

Affected Vehicles

MakeModelYearComponent
WESTERN STAR 4900 2021 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WESTERN STAR 4900 2020 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WESTERN STAR 4900 2019 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WESTERN STAR 4900 2018 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WESTERN STAR 4900 2017 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WESTERN STAR 4900 2016 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WESTERN STAR 4900 2015 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CUMMINS X15 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Related CUMMINS Recalls

CampaignModelYearComponentSummary
PD7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins, Inc. (Cummins) is recalling certain PD7000 Electric Drive, part numb...
PD7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins, Inc. (Cummins) is recalling certain PD7000 Electric Drive, part numb...
ACCELERA POWERDRIVE 7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins Inc. (Cummins) is recalling the high voltage battery packs in certain...
ACCELERA POWERDRIVE 7000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Cummins Inc. (Cummins) is recalling the high voltage battery packs in certain...
L9 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Cummins Inc. (Cummins) is recalling certain L9 diesel engines, part number D...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CUMMINS dealer. Bring this bulletin ID (SS1034681) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.